Media Coverage
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| Forbes
15 Customer Experience Predictions For 2025
Customer experience industry experts - including Pega's Tara DeZao - weigh in on what we can expect in 2025, including how brands will shift their focus toward first-party and contextual data.
| Computerwoche
IT-Produkte der Woche
Covers how Pega Infinity 24.2 offers new gen AI capabilities that enable companies to increase productivity, innovate faster, and optimize customer experiences.
| Computerwoche
IT-Produkte der Woche
Launch of Pega's new AI-driven legacy discovery capabilities in Pega GenAI Blueprint amongst the IT products of the week.
| Dataversity
Dataversity
First-party data is like gold, especially for personalization. But Pega's Tara DeZao explains that it takes more than “owning” the data to make it valuable.
| The New Stack
It’s Time to Kill the Term ‘Citizen Developer’
In this byline by Pega's Matt Healy, learn why it's time to shift how we think about the term "citizen developer." Successful software development is not about a division between “citizens” and...
| IT Finanzmagazin
GenAI im Bankwesen – Das ging ja schneller als gedacht!
Pega's Michael Baldauf on how GenAI has made a huge leap in banking this year.
| CMSWire
Customer Journey Orchestration in an Open World of CX
Customer journey orchestration is evolving. Pega's Tara DeZao explains how brands need to build processes around desired end results and customer experiences, and how genAI tools - including Pega...
| InfoWorld
How AI agents will transform the future of work
AI agents are already reengineering software development, business processes, and customer experiences. Pega's Don Schuerman weighs in on how AI agents will transform the future of work.
| BW Businessworld
India’s GCC Ecosystem Important For Pegasystems Globally: Country Head Deepak Visweswaraiah
Pega's Deepak Visweswaraiah highlights how the India team contributes to the company’s global growth, innovation, and product development.
| DevInsider
Nicht jeder Hammer passt auf jeden Nagel
Pega's Uwe Specht on how low-code platforms are not generalists, but specialists, and how they are only suitable for certain applications.
| iTWire
Ravesh Lala joins Pega to drive clients’ modernisation of legacy applications
How Pega’s newly announced head of legacy transformation, Ravesh Lala, will spearhead the creation and market execution of this practice to help clients modernise legacy applications on their path...
| Finsia
Three key banking and finance trends to watch for 2025
Pega's Jonathan Tanner is quoted, discussing the trend of AI becoming more widely operationalized. He shares insights into how it will drive efficiencies and operational agility for all departments in...
| GovTech Review
Pegasystems completes IRAP assessment
Pega completes its Information Security Registered Assessors Program (IRAP) assessment. What this means for Australian government agencies, with commentary from Pega's Chris McFadden on how this...
| Forbes
The New Tablestakes, AI Tools That Go To Work
Pega's Kerim Akgonul is quoted in this article highlighting the shift in AI from hype to practical application, emphasizing tools that deliver real-world value rather than just buzz. Pega GenAI...
| Dutch IT Leaders
Nieuwe functies in Pega GenAI Blueprint
How Pega GenAI Blueprint is helping organizations rethink and replace their legacy systems fast, including Pega's Kerim Akgonul on how it can turbocharge modernization projects so organizations can...
| Mi3
Pega adds new capabilities to GenAI platform
Pega’s Kerim Akgonul and the Navy Federal Credit Union are quoted in this announcement of new Blueprint capabilities and features.
| ICT kommunikation
Rachel Boskovitch neue Pegasystems-Chefin für die Regionen DACH & Nordics
Pega appointment of Rachel Boskovitch as Managing Director and Vice President Sales at Pegasystems, responsible for managing business in the DACH and Nordics regions.
| Customerland
Reimagining Marketing with Empathy and AI
In this podcast episode, Pega's Tara DeZao explains how brands are innovating with new technologies like AI to enhance customer experiences, and emphasizes the importance of ethical AI governance.
| IT Brief
Pega unveils new tools to aid legacy system modernisation
Explores how Pega GenAI Blueprint modernizes legacy systems for organizations and features its new capabilities.
| Emerce
Nieuwe functies in Pega GenAI Blueprint: snelle systeemanalyse om ‘technical debt’ in te lossen
Demo video with Pega's Matt Healy, showing how GenAI capabilities in Pega’s GenAI Blueprint are helping IT teams analyze existing systems in seconds and reimagine their workflows, while reducing...
| Computer Weekly.de
Process Mining und GenAI: vor dem Generieren kommt Analysieren
Pega's Florian Lauck-Wunderlich on how process mining creates the ideal basis for the targeted use of genAI.
| VentureBeat
Orchestrator agents: Integration, human interaction, and enterprise knowledge at the core
Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.
| Techzine
Pega analyseert oude systemen op weg naar moderne software
How new genAI features in Pega GenAI Blueprint analyze existing IT systems and applications, creating blueprints for modern, cloud-native applications.
| DataCenter-Insider
Warum Coding mittels generativer KI keine gute Idee ist
Pega's Uwe Specht on why coding using genAI is not a good idea.
| Digital Business
Pegasystems beruft neuen General Manager & VP Sales für DACH
Pega announces the appointment of Rachel Boskovitch as general manager & VP Sales, DACH & Nordics,
| GovTech Review
Meeting modern citizens' needs with AI-powered government services
Pega's Rob Bollard on how government agencies can improve customer service through AI. Rob discusses current expectations from Australians within governments, including findings from Pega research. He...
| ChannelPartner
Neue Zentral- und Nordeuropa-Chefin bei Pegasystems
Pega's newly-appointed general manager & VP Sales, DACH & Nordics, Rachel Boskovitch makes first public appearance in her new role at the Pega Community Forum in Munich.
| Raconteur
The charts that defined 2024 – from the biggest business scandals to Trump’s re-election
Pega's Peter van der Putten comments on the future of AI in relation to the new Trump administration and what it could mean for regulation and tech policy.
| Dutch IT Leaders
Pega Infinity '24 versnelt innovatie met generatieve AI
Pega's Kerim Akgonul explains that with Pega Infinity 24.2 “Organizations can operate faster and more efficiently while providing better experiences for their customers.”
| CustomerFirst