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Customer Case Studies

Meet our clients

We help leading organizations cut through complexity and deliver results.
Featured Customers
NAB’s journey to customer-centric banking
Video duration: 02:13
See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%.
Customer Decision Hub
Virgin Media Ireland unlocks seamless customer experiences
Video duration: 02:34
See how Virgin Media Ireland crafted one unified agent desktop.
Customer Service
Church Mutual transforms insurance operations with Pega
Video duration: 02:08
Hear how Church Mutual drove a 200% efficiency gain with Pega.
Platform
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SirusXM

SiriusXM retains customers and expands relationships

SiriusXM partnered with Pega to deploy Pega Customer Decision Hub™ across its 15 global call centers by integrating Pega’s UI and decisioning into the agent desktop.
Customer Decision Hub
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