Media Coverage
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| Talk Martech
How AI Helps in Better Customer Connect
Pega's Director of Product Marketing and Customer Service, Simon Thorpe shares his insights on how AI can aid connection with customers.
| Energy, Oil & Gas
Easing Bill Shock
Pega's Jo Allen explains how energy providers can help customers with rising energy bills.
| The Wall Street Journal
Tech Chiefs Get Creative to Cure Employee Burnout
An article on how tech chiefs are getting creative to prevent burn out and included comment from Pega’s IT leader David Vidoni and an image of his team.
| Light Reading
Eurobites: Russia's MTS Does TIP Run
SSE Energy Services announces partnership with Pega
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Computer Weekly
How Centrica used GDPR and Pegasystems to reward loyal customers
The story of how Pega worked with Centrica to use GDPR to reward customer loyalty.
| 1to1 Media
Next Best Action: It's not always about making the next sale
British Gas is using Pega for a more personalized approach to connect with customers.
| Contact Centre News