John Higgins
Reflections from WEF Davos 2024: Navigating the GenAI Frontier
Tara DeZao
Unravelling the complexity in human-AI relationships to strengthen customer trust
John Higgins
Unleashing the impact of GenAI and the 6 ways to double Pega developer productivity
Sean Callahan
How autonomous customer service is revolutionizing the contact center
Don Schuerman
Unlocking value with generative AI technology and low code
Jason Grasso
Pega named a leader in Know Your Customer Solutions by Chartis Research
Stuart Chandler, Senior Vice President – Digital Process Automation (DPA) Practice Coforge
Transform customer service or watch your customers and revenue shrink
Sean Callahan
The customer service landscape is shifting. Here’s what to expect.
Cynthia Stuebner
Defense recruitment in the digital age
Jay Stewart
Reusable data management with Pega Live Data
David Steuer, Managing Director, Accenture
How to achieve real-time personalization on assisted channels
Sean Callahan
How AI and automation can bring out the humanity in customer service
Scott Andrick
Why your service needs proactive SLAs
Laurence Doody
5 ways government healthcare organizations can take a proactive approach to change
Tara DeZao
Marketing Progress: Measuring what matters
Sean Callahan
Forrester gives Pega the top score in current offering category for core CRM
Matt Healy
4 ways IT professionals can benefit from low-code platforms
Rebecca Miller