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Annette Kerlin
The executive sponsor's playbook: Driving marketing transformation with vision, value, and velocity

Cas Skuqi
Reimagining work with AI agents: Enabling a more collaborative workplace

Robert Connely
Promoting better outcomes: The anatomy of healthcare technology

Robert Connely | Mick Malec
Addressing the challenges in healthcare with strategic partnerships and technology

Michelle Mitchell
How to overcome the challenges of adopting AI in your call center

Timothy Harfield
Pega Low-code Innovation Factory: An operating model for the autonomous enterprise

Katie Alberti
Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success

Sean Callahan
How autonomous customer service is revolutionizing the contact center

Don Schuerman
Unlocking value with generative AI technology and low code

Kenneth Benner
A Communications Service Provider’s guide to PegaWorld iNspire 2023

Kyle Munderville
Autonomous engagement: The holy grail of achieving personalized customer experiences

Katie Alberti
The rise of autonomous operations: 5 ways AI & automation deliver on this winning strategy

Matt Healy
The rise of the autonomous enterprise

Joselin Castaneda
Keeping customers engaged with email personalization

Kyle Munderville
The power of customer centricity: How to personalize the customer journey

Axel Wells
Recession-proof your business with customer engagement

Tara DeZao
Accelerating customer data platforms with real-time decisioning

Reena Leone