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Cas Skuqi
Reimagining work with AI agents: Enabling a more collaborative workplace

Robert Connely
Promoting better outcomes: The anatomy of healthcare technology

Robert Connely | Mick Malec
Addressing the challenges in healthcare with strategic partnerships and technology

Michelle Mitchell
How to overcome the challenges of adopting AI in your call center

Timothy Harfield
Pega Low-code Innovation Factory: An operating model for the autonomous enterprise

Katie Alberti
Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success

Sean Callahan
How autonomous customer service is revolutionizing the contact center

Kyle Munderville
Autonomous engagement: The holy grail of achieving personalized customer experiences

Katie Alberti
The rise of autonomous operations: 5 ways AI & automation deliver on this winning strategy

Matt Healy