Pega in der Presse
Bemerkenswert ist eine Untertreibung. Unsere branchenführenden Lösungen helfen den größten Unternehmen der Welt, Anwendungen für die Zukunft zu erstellen.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Multichannel News
The Road to 5G Starts With the Pavement
Pega’s Kevin Billings discusses the road to 5G and highlights that a successful future must be built on a strong foundation
| Telemedia Online
How DPA is critical to a cost-efficient 5G rollout
Pega’s Kevin Billings runs through the challenges of rolling out 5G, and how DPA can make the process smooth and maintain network quality long after the rollout
| ITProPortal
The future of 5G relies on digital process automation
Pega’s Kevin Billings shares the potential benefits of 5G and suggests that taking a DPA approach could reduce time to market
| ITProPortal
Pega’s Mark Jackson explains that while artificial intelligence may be saving telecommunications providers money, the real cost is to the customer
Pega’s Kevin Billings shares the potential benefits of 5G and how communications service providers have already begun preparing for the transition
| Information Age
AI is saving telcos money but at the expense of customer service
Pega’s Mark Jackson explains that while artificial intelligence may be saving telecommunications providers money, the real cost is to the customer experience
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Funkschau
Letzten Endes zahlt der Kunde für die Investitionen
Pega’s Martin Carney considers the opportunities and impacts of 5G
| itnews
Optus rethinks how telco customer problems get solved
Pega client Optus shares insights from building a universal workflow at PegaWorld
| Wireless Week
The 5G Imperative: Delivering On Operational Excellence
Pega’s Ken Benner explains that a technological change is coming that will bring us next-generation communications services.
| RCR Wireless
Customer Experience and profitability are no longer a zero-sum game
Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
| European Communications
Opinion: Telcos must embrace the new automated age of Customer Service
A recent survey Pega undertook with Cognizant and Marketforce found that 76 percent of IT professionals suggested smartphone virtual assistants such as Siri, are making customers more willing to...
| Forbes
Can we stop talking about big data and start talking about business and customer outcomes?
Talk Talk in the UK are using analytics to make ‘Next Best Action’ recommendations to customers.
| RCR Wireless
Digital transformation may appear to be a daunting task for telecom operators, but pieces are in place to ease the transition
How telecom operators can tackle digital transformation, with tips from Pega's Steve Rudolph
| Diginomica
TalkTalk hopes to turn around poor service reputation with a ‘Consumer Revolution’
British phone company TalkTalk is working with Pega to improve its customer service.
| MyCustomer
How did we get it so wrong? Customer service vision versus the reality
My Customer examines the disconnect between service providers and customers.
| TelecomEngine
The future of mobile is all about the customer
Pega's Steve Rudolph explains why the future of mobile is all about the customer.
| Le Mag.IT
Pegasystems réaffirme son positionnement de "CRM de 3e génération"
<p>A l’occasion du CRM Evolved à Paris, Pegasystems a voulu démontrer comment sa plateforme CRM orienté…</p>
| Call Centre for Finance