Pega in der Presse
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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| TechTarget - SearchCRM
Accommodating GDPR email marketing regulations a top priority
Pega's Matt Nolan discusses consolidating and operationalizing AI for customer engagement.
| TechTarget - SearchCRM
This is the year CRM AI remakes Sales Automation
Pega's Chris Benedetto offers thoughts on the rise of chatbots in the sales cycle.
| MarTech Advisor
3 reasons your AI-driven customer experiences are falling short
Pega's Jeff Nicholson examines the state of AI in today's customer experiences.
| ITPro Portal
How can businesses successfully adopt chatbots for customer service?
Pega's Robin Collyer explains how businesses should adopt chatbots for customer service
| DMN
The monday stack: GDPR, AI, keep watching the skies
Pega GDPR study reveals EU consumers plan to take back control of personal data.
| PYMNTS
Corporates headed for GDPR wakeup call
Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
| Technology Decisions
EU consumers plan to use GDPR powers
Pega study reveals 82% of EU consumers will exercise new privacy rights.
| Forbes
Intelligence Artificielle : Votre Guide De Survie Face Au Buzz
Pega CEO Alan Trefler provides his AI survival guide
| IT-Kanalen
Pega lanserar lösning för transparent AI inför GDPR
Pega launches solution for transparent AI for GDPR
| Dagens Analys
Transparent AI för GDPR
Pega launches a solution to help AI transparency for GDPR
| Global Banking & Finance Review
As the buzz around Chatbots continues, What should firms consider before adopting this technology?
Pega's Robin Collyer explains how companies should use chatbot technology
| Funkschau
Effizienterer Kundenservice mit KI und virtuellen Assistenten
Pega introduces new AI and virtual assistant solutions.
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| Gigaom
Is your AI right for you?
Pega's Rob Walker evaluates transparent vs. opaque artificial intelligence.
| Analytics India Magazine
AI gives us the power to create ‘Decision Hub’ right in the heart of our entire CRM platform, says Suman Reddy, MD, Pegasystems
Q&A with Pega's Suman Reddy on the company's pioneering efforts in AI.
| CMSWire
Ready for the GDPR? Start prepping with these basics
Jeff Nicholson of Pega provides tips for businesses that will be affected by GDPR.
| BAI Banking Strategies
Artificial intelligence, genuine smart selling: How to leverage AI in commercial and corporate banking
Pega's Ron Wellman examines the role for AI in commercial banking.
| DMN
My Einstein, My Lightning, All Mine: Live From Dreamforce
Pega receives mention for its next best action capabilities in article on Dreamforce.
| Ad Age
The Geekification of B2B CMOs in 2018
Pega CMO Tom Libretto proposes that his peers embrace their role as chief change agents.
| iTNews
CBA plugs ATM fleet into customer service 'brain'
CommBank of Australia leverages Pega for single decisioning engine for customer interaction.
| ET CIO
Pega accelerates customer service with expanded AI and virtual assistant enhancements
Pega enhances customer service application with AI and virtual assistant features.
| VAR India
Pega adds AI and virtual assistant to its solutions
Pega's AI and virtual assistant enhancements enable more effective customer service.
| ZDNet
Pegasystems rolls out new AI and virtual assistant capabilities
Pega boosts customer service with enhanced AI and virtual assistant capabilities.
| MarTech Advisor
Pega upgrades its AI-powered solutions for better customer service
Upgraded Pega Customer Service includes additional AI and robotics functionality.
| DMN
The Monday Stack: ABM for agencies
Weekly news recap includes Pega's introduction of new AI and virtual assistant capabilities.
| AV-Finance.com
Künstliche Intelligenz im Management von Kundenbeziehungen
Carsten Rust explains the role of AI in customer relationships.
| Information Age
The top 10 things businesses must consider when adopting chatbot technology
10 things businesses must consider when adopting chatbot technology
| Forbes
Votre IA Correspond-Elle à Vos Besoins ?
Georges Anadjar asks whether your AI meets your business's needs.
| TechWorld
Could transparency make AI safe and reduce public fears?
Pega's Don Schuerman explains the difference between transparent and opaque AI
| CustomerThink