Pega in der Presse
Bemerkenswert ist eine Untertreibung. Unsere branchenführenden Lösungen helfen den größten Unternehmen der Welt, Anwendungen für die Zukunft zu erstellen.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| VentureBeat
Think globally, act locally: Starting small with AI can make a big impact
Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.
| TechTarget
Pega CTO: Ethical AI for developers demands transparency
Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
| Wall Street Journal
Generative AI Startups Attract Business Customers, Investor Funding
Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
| ITPro.Fr
Pour une Intelligence Artificielle éthique et responsable en 2022
Pega's five AI predictions and how they will continue to improve business efficiency in 2022.
| IT Business Edge
AI CX (Customer Experience): What You Need to Know
Pega's Tara DeZao discusses how AI improves customer experience.
| Digitalisation World
How can energy providers use AI to help customers?
Pega's Jo Allen explains how energy providers could use AI to help customers (page 69).
| Computer Weekly
How to make AI greener and more efficient
Pega's Peter van der Putten shares how AI can be made greener and more efficient.
| DOK
KI steht 2022 im Rampenlicht.
Pega analyzes the five most important AI trends for 2022.
| EMERCE
Vijf voorspellingen rond het gebruik van kunstmatige intelligentie voor 2022
Pega's Peter van der Putten shares his AI predictions for 2022.
| Digital Business Cloud
Kundenkommunikation: 3 Trends werden Lösungsanbieter 2020 herausfordern
Pega's Martin Carney predicts the top three customer service challenges for solution providers in 2020
| TechCircle
Outlook 2020: Band-aid transformation will lose out to deeper DX efforts
Pega's Don Schuerman predicts the rise of AI 'centers ethics' and breaking down walls between IT & business
| Information Management
5 trends that will shape AI investments in 2020
Pega’s Rob Walker shares the five trends that will shape AI investments in 2020
| Manage It
Trend Radar: KI ist gewinnbringend, braucht aber einen strategischen Ansatz
Pega research explores where and why businesses are using AI and in which processes
| Breaking Banks Fintech
Frictionless Digital Transformation
Pega’s Marc Andrews discusses Pega’s Workforce Intelligence, AI, digital transformation, and removing friction from organizations
| Hindu Business Line
Organisations must allow humans to take over beyond AI’s reasoning capabilities, says Suman Reddy of Pegasystems
Pega's Suman Reddy explains how organization can weave empathy into AI
| TechTarget
How to achieve explainability in AI models
Pega's Matt Nolan comments on how to make AI systems explainable
| IT Brief AU
26% of leaders still “support fax as a communication channel”
Agents frustrated by basic inefficiencies that could be improved with AI and automation, finds Pega study
| Built In Boston
How Low-Code and No-Code Platforms Are Changing Software Development
Pega’s Jennifer Gill and Sid Misra discuss the stigma associated with low-code and explain that oftentimes people become converts after using it
| Finance Monthly
Apple Card: How To Eliminate Sexism From Banking Algorithms
Pega’s Peter van der Putten explains how to remove machine bias from banking algorithms
| Siecle Digital
Avec Contact Center AI, Google veut donner un coup de pouce aux centres d’appel
As the writer explains, Google isn’t the only one using AI in its contact centers – Pega is doing the same
| CRN
Optus' NBN connections fend off enterprise headwinds
Pega’s automation technology is driving Optus’ success in customer growth and increased National Broadband Network (NBN) connections
| Dutch IT-Channel
Gartner IT Symposium Xpo update met Pega kopstuk Derk Jan Brand
Pega’s Derk-Jan Brand explains how Pega is helping organizations improve one-to-one engagement with empathetic and ethical AI
| ComputerWeekly
Low-code and no-code development platforms
Pega is named a top low-code vendor in this article about how helpful low-code development tools are for businesspeople and traditional developers
| COMPUTERWELT
Drei Irrtümer gefährden RPA-Erfolg
Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits
| Customer Talk
Artificial intelligence krijgt steeds meer voet aan de grond
Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits
| Forbes
AI technology needs a dose of empathy
Pega’s Suman Reddy explores the potential for organizations to gauge customer sentiment and pick up on emotional signals with AI
| RT Insights
Pegasystems Enables Business Users to Apply AI in Real Time
Pega’s Matt Nolan discusses how the Next-Best-Action Designer enables business users to apply AI in real time
| Executive-People
Next-Best-Action Designer van Pega versnelt AI-implementaties
Pega’s Rob Walker explains how the Next-Best-Action Designer ensures AI is accessible to every user and allows for a degree of omnichannel control not previously possible
| DMN News
The Human Element at Movable Ink Think Summit 2019
Pega’s Matt Nolan discusses empathy in business and why a human element is needed for brands to better connect with customers
| Automation News