Pega in der Presse
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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| AG Connect
Pega komt met eerste RPA auto-balancing functie
Pega's Eric Musser comments on RPA Auto-balancing
| The New Indian Express
Hyderabad firm now has a hands-free bot workload management
Pega announces RPA Auto-balancing, an industry first
| KMWorld
Pegasystems creates solution for managing bot workloads
Pega RPA Auto-balancing optimizes bot efficiency across organizations
| InforChannel
Pega apresenta o primeiro recurso de balanceamento automático para RPA
Pega solves for RPA limitations and challenges with RPA Auto-balancing
| Dutch-IT
Automatisch taakverzoeken toewijzen aan RPA-bots met nieuwe tool van Pega
Pega releases RPA Auto-balancing to increase bot efficiency and improve RPA
| CustomerFirst
De beste klantenservice is geen hogere wiskunde meer
Pega's Peter Woods explains how empathetic AI and next-best-action can improve customer engagement
| Which-50
Pega To ‘Balance Bots’ With New RPA Tool
Pega releases RPA Auto-balancing capability
| IT Brief AU
Pegasystems completes industry first with auto-balancing feature
Pega announces RPA Auto-Balancing to automate the RPA lifecycle
| Trend Report
Perfektionismus in der Kundenkommunikation ist kontraproduktiv
Pega's Kay Knoche provides strategies for evaluating customer communications
| DestinationCRM
Pega Introduces RPA Auto-Balancing
Pega’s Eric Musser comments on Pega RPA Auto-balancing release
| Informatique News
Pega intègre de l’IA pour communiquer auprès des clients peu engagés
Rob Walker explains how Pega Value Finder can improve organizations’ customer engagement
| Marconomy
Emphatische Kommunikation mit Kunden
Pega’s Kay Knoche discusses the importance of empathetic customer communication
| CustomerFirst
Een stap dichter bij échte 1-op-1 klantinteractie
Pega Value Finder detects gaps in engagement, reviews customer strategies, and provides feedback to ensure all customers get personalized, high-empathy treatment
| Funkschau
Pegasystems launcht "Value Finder"
Pega's Value Finder will close customer engagement gaps in four steps
| Cliente Sa
Pegasystems aposta no conceito ´center-out´
Pega's Rob Walker discusses Value Finder and 1:1 customer engagement
| AG Connect
‘Puur theorie, dat heb ik altijd zonde gevonden’
Pega's Rob Walker explains how AI can be used for real 1:1 customer engagement
| Journal du Net
Pourquoi le robotic process automation ne se suffit pas à lui seul ?
Pega’s Sylvain Harault outlines why RPA alone isn’t enough, especially now
| Instituto Information Management
O omnichannel é o caminho para a excelência no atendimento?
Pega’s Mauricio Prado explains what is needed on the path to successful customer interactions
| AG Connect
Pega X-ray Vision belangrijk stukje in automatiseringspuzzel
Pega launches X-ray Vision, a self-healing RPA solution
| Computable
Pega X-Ray Vision: nieuwe RPA-tool met zelfherstellend vermogen
Pega’s Derk-Jan Brand explains how Pega has solved another piece of the automation puzzle with X-ray Vision
| CIO.nl
Volgende stap in RPA: Pega X-ray Vision spoort defecte bots op en repareert ze
Pega X-ray Vision uses deep robotics to self-heal
| CustomerThink
Revamping Your CX in the Pandemic: 4 Key Service Strategies
Pega’s Jeff Nicholson defines the four keys to customer success during the pandemic
| Enterprise Times
News from week beginning 13th July
Pega announces X-ray Vision for RPA
| Decideo
Pega lance X-ray Vision, la toute première solution RPA à réparation automatique du secteur
Pega launches X-ray Vision and simplifies RPA maintenance
| Klantcontact
Pegasystems lanceert geautomatiseerd foutherstel in RPA-bots
New Pega capability enables RPA to heal itself
| Digitalisation World
Self-healing RPA
Pega looks to solve RPA issues with self-healing software
| IT Finanzmagazin
Erster ’selbstheilender‘ RPA-Bot korrigiert sich, wenn sich die ferngesteuerte Software ändert
Pega’s Francis Carden explains the fragility of RPA bots and how Pega X-Ray Vision can help
| Nikkei X Tech
老舗の米ソフト企業「ペガ」、日本のメガバンクやIT大手が熱視線
Japanese banks and IT are turning to Pega technology
| TechTarget
Broken Pega RPA bots can heal themselves with new AI feature
Pega announces launch of self-healing RPA bots
| Express Computer