Pega in der Presse
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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| AB+F
Breaking product siloes in the banking sector
Pega's Jonathan Tanner shares his opinion on how to break down divisions and data silos within the banking sector and improve customer experience.
| Saúde Digital News
Pegasystems anuncia parceria com Google Cloud na área de Saúde
Pegasystems has signed a collaboration agreement with Google Cloud to improve healthcare experiences with better data insights and customer personalization.
| The Hindu Business Line
Pega collaborates with Google Cloud
Pega and Google Cloud will bring together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions.
| Government News
Reusable platforms: The key to public sector transformation
Pega's Rob Bollard discusses how reusable platforms lead to agile, cost-effective public sector outcomes.
| IT News
NSW Fair Trading deploys Pega to take building bond management online
The New South Wales Government announced that it is deploying Pega to speed up and simplify its bond management processes.
| Binnenlands Bestuur
DIGITALISERING DIENSTVERLENING AAN BURGERS MET MULTICHANNEL IT-PLATFORM
Using Pega Sveriges a-kassor freed up employee time, made system changes in-house, and quickly issued unemployment insurance funds to citizens in need.
| AG Connect
Podcast: Koppel ervaren IT'er aan onervaren collega om tekort op te lossen
Pega's Jacqueline van Wees joins the AG Connect podcast to talk about IT staff shortages, Jacquline explained how Pega is using ‘smart hiring’.
| Supply Chain Digital
Vodafone Procurement Company
Vodafone undertakes an ambitious project to automate journeys throughout their supply chain using Pega (page 37).
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| Forbes
Vers une expérience totale
Pega's Founder and CEO Alan Trefler discusses Gartner's new 'Total Experience' trend, which refers to “enhanced and interconnected experiences for customers and employees”.
| Business Daily Media
Hyperautomation’s role in an unpredictable world
Pega's Michael Evans explains how businesses can use new technology like hyperautomation to keep up with customer expectations in an increasingly unpredictable world.
| My Customer
Raising the profile of the Customer Service Agent
Pega's Simon Thorpe shared his thoughts on the evolving role of the customer service agent.
| CMS Wire
Why Context Is Key to Giving Customers the Experiences They Deserve
Pega’s Matt Nolan stresses the importance of incorporating real-time decisioning into customer experience strategy.
| Destination CRM
Pega Offers Optimistic Outlook, New Opportunities for Customers at PegaWorld iNspire
Pega's Founder and CEO Alan Trefler provides insight into what to expect from PegaWorld iNspire.
| MIT Sloan
Workforce Ecosystems - A New Strategic Approach to the Future of Work
A new piece of research from MIT Sloan Management Review , in collaboration with Deloitte, incorporates quotes from Pega's Founder and CEO Alan Trefler, as it explores the future of the workplace.
| TechMonitor
StepChange CIO: The digital foundations of Covid-19 debt relief
An interview with StepChange CIO Lorna Allan on how Pega helped the UK debt charity to respond to the pandemic crisis by building a new digital service in just eight months.
| Computable
Vermogensbeheerder, sla je slag met hyperpersonalisatie
Pega's Peter Woods explains why asset managers should get ready to get started with hyper personalisation.
| Trend Report