Pega in der Presse
Bemerkenswert ist eine Untertreibung. Unsere branchenführenden Lösungen helfen den größten Unternehmen der Welt, Anwendungen für die Zukunft zu erstellen.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| gi Geldinstitute
Low-Code zündet Digitalisierungsturbo bei Banken
Pega's Michael Baldauf explains how low-code paves the way for faster digital transformation in the banking sector.
| My Customer
Customers won’t ask twice…they will go elsewhere
Pega's Simon Thorpe reflects on recent Pega research and highlights where customer service can improve.
| CX Today
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
DKBS managed to automate several time-consuming back-office tasks with Pega Platform.
| Building Better Healthcare
Major reforms to NHS technology agenda
Pega's Pete Wilson’s shares his thoughts on the need for digital transformation in the National Health Service.
| Journal du Net
Repensez votre transformation numérique et libérez la valeur des systèmes existants
Pega's Romain Delalande highlights how digital transformation can unlock the value of existing systems.
| My Customer
Can tech enable more proactive customer service?
Pega's Simon Thorpe discusses how technology can improve customer service.
| CIO
CIOs blaze new career pathways at the top
Pega's CTO Don Schuerman shares his thoughts on the changing role of the CIO.
| BIT Business IT
Embracing customer complaints: How to be a customer service leader
Pega's Gabriela Darley’s explains how businesses can turn complaints into their greatest asset if approached correctly.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| Open Access Government
NHS should take inspiration from the business world to improve health services
Pega's Peter Wilson explains how the NHS can benefit from digital transformation.
| TMForum
My API story: Radical improvement in customer engagement
Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners.
| IT WIRE
NSW government digitises its paper-based bond process system with Pega
The NSW Government is using Pega to digitize its paper-based building bond management process system.
| Destination CRM
Tips For Making Customer Interaction Data Actionable
Pega's Jeff Nicholson shares his thoughts on why the most successful companies use predictive analys e s of customer data to respond proactively to customer needs and expectations.
| IT-Daily
Digitalpolitik muss Chefsache werden
Pega's Frank Wischerhoff’s explain's why digitalization needs to be a priority in the public sector.
| Business Daily Media
The Only Thing Accelerating Faster than Digital Transformation is Your Customers’ Expectations
Pega's Andrew Brown uses Australian local statistics from Pega's customer-service research to explore where organisations are falling short in their introduction of new digital channels and the impact...
| Finextra
What has COVID-19 taught banks about agile IT?
Pega's Steve Morgan’s stresses the importance of rapid digital transformation for banks to adapt quickly to changing circumstances, like the COVID-19 pandemic.
| IT Finanz Magazin
So scheitert die Digitalisierung von Banken ganz sicher – die Top 10 der besten Fehleinschätzungen
Pega's Michael Baldauf outlines the 10 regular misjudgments by banks embarking on a digital transformation journey.
| Journal du Net
Votre client ne va pas répéter sa demande deux fois … il va s'adresser à quelqu'un d'autre
Pega's Jeff Nicholson highlights the importance of meeting customer expectations.
| AG Connect
Britse Royal Air Force en Royal Navy verbeteren recruitmentproces
The Royal Navy (RN) and the Royal Air Force (RAF) have chosen Pegasystems to develop a new joint low-code platform for recruiting candidates.
| Acteurs Publics
La Royal Air Force et la Royal Navy sélectionnent le logiciel low-code de Pega
The British Royal Navy and Royal Air Force select Pega software for their new recruitment platform.
| CMS Wire
Customer Experience Strategies to Annoy or Delight Your Customers
Pega's Jeff Nicholson explains that the brands that are able to quickly resolve customer issues when they arise, regardless of channel, will come out ahead.
| The Canberra Times
PostingConnect mobile app curbs uncertainty for relocating ADF families
The Australian Defence Department says it's ready to officially launch a new mobile app, built on Pega software, to streamline the process of personnel posting.
| Defence Connect
Accenture, Pegasystems launch tech tool for ADF
Accenture and Pegasystems have rolled out PostingConnect — a new tool built to simplify the relocation process by facilitating secure access to information and services, supporting task management...
| My Customer
Customer engagement to match today’s expectations
Pega's Simon Thorpe discusses how to meet customers’ demands through engagement.
| My Customer
How hyper-personalisation delivers real benefits
Pega’s Simon Thorpe discusses the benefits of hyper-personalisation.
| Which-50
The Key To Technology Implementation Is Accountability, Says Pega
Pega's Michael Evans suggests the key to technology implementation is accountability which comes in three forms: integration, innovation adoption, and governance.
| Destination CRM
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
Pega is listed as a ‘Top 100 Company in Customer Service, Marketing, and Sales.
| Destination CRM
The Top Customer Service Trends: Digital Channels Overtake Service Options
Pega's Jeff Nicholson shares Pega's latest research on Customer Service.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.
| Customer Think