Pega in der Presse
Bemerkenswert ist eine Untertreibung. Unsere branchenführenden Lösungen helfen den größten Unternehmen der Welt, Anwendungen für die Zukunft zu erstellen.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Martech
Why empathy is the key to successful customer engagement
Pega's Tara DeZao discusses why empathy is key to successful customer engagement.
| Customer Think
Pega Introduces New AI-Powered Capability to Usher in the Next Generation of Omnichannel Marketing
New Pega Customer Decision Hub feature transforms customer journeys to deliver the most relevant experiences possible.
| THCB
How Unhappy are Patients with Info Coming from Providers, Payers? Pega’s Survey Shows It’s Not Good
Pega’s Kelli Bravo shares insights from our annual Patient Engagement Survey with WTF Health.
| Place de l’IT
Karim Zein, Pega: 'Les entreprises souhaitent réenchanter leurs clients grâce à une expérience personnalisée.'
Kerim Kein, the newly appointed Managing Director for Southwest EMEA at Pega explains why he joined Pega, and how he analyzes his situation and outlook.
| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| Protocol
Protocol RPA Power Index
Protocol (NA) ranked Pega as #3 in their RPA Power Index.
| IT-Zoom
(KI-)Wissen schafft Akzeptanz
Transparency is the order of the day for AI, because, as a recent Pega consumer study shows, there is still much to be done here.
| The Banking and Finance Post
Stimulating Empathy through Technology in Banking
Pega's Suman Reddy examines the post-pandemic effects on banks credit management and the importance of empathy for all organizations, including the banking industry.
| Economie Matin
COMMENT SAVOIR SI « LE CLIENT A TOUJOURS RAISON », QUAND VOUS NE LE CONNAISSEZ PAS PARFAITEMENT ?
Pega's Rob Walker explains how businesses must adapt to changing customer expectations in a post-pandemic world.
| IT-Daily
Experience Centricity wird zum Erfolgsfaktor
Pega's Tom Pauly explains the importance of "experience centricity" for business success.
| Tech News World
The Endless Possibilities of Robotic Process Automation
Pega's Don Schuerman gives his thoughts on the endless possibilities of r obotic process automation.
| Daily Express
Warm Home Discount Scheme rules explained as Ofgem changes places support in doubt
Pega's Jo Allen warned an increase in the energy price cap may mean poorer, vulnerable customers will suffer and slip into fuel poverty.
| Martech
The robots are coming (again)
Pega's Founder and CEO Aan Trefler explained why robots were not the magic solution to the challenge of transforming business processes (including marketing and sales) in response to the digital...
| gi Geldinstitute
Diese Bots beflügeln Banken
Pega's Michael Baldauf explains how bots can be used in the financial sector.
| Australian Banker
How AI can provide a vital solution to turnaround time problems
Pega's Jonathan Tanner discusses how AI solutions such as those implemented in Pega’s Credit Decision Hub can improve turnaround time issues in banking and financial institutions, improving...
| Solutions Review
What’s Changed: 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center
Pega is named as a 'Leader' in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center.
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| Voice & Data
Suman Reddy, MD, Pegasystems India: “AI-Powered Bots Can Improve Customer Experiences
Pega's Suman Reddy, t alks about the impact of COVID-19 on the telecom sector, the use of AI by telcos, and how technology can help meet the changing customer needs.
| TechRadar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker’s shared his thoughts on hyperautomation.
| Tech Radar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker outlines the barriers to hyperautomation ' nirvana'.
| CMS Wire
Why Context Is Key to Giving Customers the Experiences They Deserve
Pega’s Matt Nolan stresses the importance of incorporating real-time decisioning into customer experience strategy.
| Finextra
Personalisation – what banks can learn from the telecoms industry
Pega's Steve Morgan explains how banks' should approach personalisation.
| Le Monde Informatique
Pega pour disposer d'un environnement unifié
Pega's Romain Delalande explains how Pega provides a unified environment to its clients.
| TechTarget
Pegasystems to release Process AI amid hyperautomation surge
Pega unveils Pega Infinity 8.6 capabilities at PegaWolrd iNspire.
| Express Computer
Real-Time Decisioning Tools Critical to Meeting Increased Customer Expectations, Research Finds
Pega research identifies how the market defines real-time decisioning, as well as how organisations are addressing customer experience challenges in this new era.
| Computerwoche
10 dunkle RPA-Geheimnisse
Pega's Jörg Richter was quoted in this article '10 Dark RPA Secrets'.
| iTechnology
ITechnology Interview with Don Schuerman, CTO and Vice President of Product Marketing at Pegasystems
Pega's CTO Don Schuerman was interviewed by iTechnology on Pega’s work in robotic process automation, AI, customer experience, and more.
| Informatique News
Pega ajoute l’auto-optimisation à son IA
The recent Pega Process AI announcement was featured in InformatiqueNews .
| Relation Client