Pega in der Presse
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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| The New Stack
Generative AI: In 2023, GenAI Tools Became Table Stakes
Pega's Don Schuerman tells The New Stack that genAI won't replace low-code programmers, it will just make them more productive.
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Dynamic Business
What to expect from AI in 2024
Pega's Anthony Abdullah shares his low-code predictions for 2024.
| IT Matchmaker
Process Mining und Low-Code gehören zusammen
Pega's Uwe Specht explains why process mining is considered an essential technology in the transformation towards a data-driven company and why a low-code platform is indispensable as a...
| ZDNet
L’automatisation du service client au service de la révolution du centre de contact
Pega's Romain Delalande, highlights the automation of customer service through artificial intelligence, transforming the contact center into a genuine strategic asset propelling companies into an era...
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| CustomerThink
The Future of Customer Service is Autonomous Service
Advances in AI and automation are already changing the game for customer service leaders, and it’s critical that decision makers understand just how to implement these technologies to transform their...
| CX Today
Contact Center Automation: Trends, Tricks, and Tools – CX Today Roundtable
Pega's Simon Thorpe on how businesses can streamline their service operations.| Insurance Edge
Has Low Code Finally Resolved The Legacy Headache?
Pega's Manoj Pant shares his thought on the evolution of both legacy and low code systems as part of a roundtable.| DestinationCRM
AI Is Ushering in a New Era of Customer Service: Autonomous Service
When AI is in charge of the initial customer engagement, handling routine tasks and resolving more requests, customer service agents are freed up to intervene in complex or emotional cases requiring a...| Le Mag IT
L’IA générative menace-t-elle les plateformes low-code/no-code ?
Pega Founder and CEO Alan Trefler comments on how generative AI completes - but does not replace - low-code/no-code platforms.
| Silicon
Wie intelligent sind Chatbots wirklich?
Pega's Florian Lauck-Wunderlich shares his thoughts on how intelligent chatbots really are.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Forbes
Pega Autonomous Enterprise Vision Driven By Low-Code With Infinity ’23
Pega says low-code is helping drive us toward the reality of the autonomous enterprise. Earlier this month, Pega announced enhancements to its Pega Infinity software suite with new low-code muscle...| Diginomica
The icing on the cake! Pega’s generative AI pitch focuses on generating business logic, not code
Pega’s generative AI pitch focuses on generating business logic, not code.
| Computer Weekly
Pega details ‘internal mechanics’ of low-code with Infinity ’23
Pega has detailed the ‘internal mechanics’ of low-code with Infinity ‘23.
| Technology Decisions
How to protect low-code from external rogue factors
Pega's Jonas Lim explains how to protect low-code from external rogue factors.
| The Banker
Harnessing low code to improve the customer experience
Pega’s Steve Morgan and Russ Thornton, CTO Shawbrook Bank discuss the benefits Pega’s low-code platform has brought.| Techzine
The State Of Low-Code In 2023
Techzine quotes Pega's Francis Carden on the fundamental and continual accelerators of low-code.
| Wall Street Journal
Coding Tools for Novice Programmers and Business Users Get ChatGPT Tech Boost
Pega CTO Don Schuerman talks to the Wall Street Journal about the intersection of generative AI and low code tools with controls to reduce risk.
| Devops Digest