Der Pega-Blog
Mutige Ideen. Einblicke von Experten. Tools, die Schluss mit Komplexität machen.
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Molly Sullivan
Pega stellt sich vor: Was wir machen und was uns auszeichnet
Jeff Nicholson
How autonomous customer service will shape the future
Steven P. Silver
Using machine data to build connected aftermarket services that drive revenue
Heidi Wettach
How customer service messaging enables brilliant experiences
Rebecca Miller
Why contact centers need asynchronous messaging now more than ever
Jeff Nicholson
Strategies for exceptional customer service during unprecedented times
Mike Asebrook
Improved employee experience = improved customer experience
Mike Asebrook
Contact centers are evolving: 5 capabilities you need now
Carolyn Rostetter and Erika Ward
Captive finance organizations: Are you ready or already delinquent for the next big wave of market changes?
Mark Davies