Der Pega-Blog
Mutige Ideen. Einblicke von Experten. Tools, die Schluss mit Komplexität machen.
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Kylee Souders
Advance your career at PegaWorld: Pega hands-on learning awaits
Sean Callahan
A closer look at Knowledge Buddy: AI-powered answers for everyone
Tara DeZao
Unravelling the complexity in human-AI relationships to strengthen customer trust
Sean Callahan
How autonomous customer service is revolutionizing the contact center
Kenneth Benner
A Communications Service Provider’s guide to PegaWorld iNspire 2023
Stuart Chandler, Senior Vice President – Digital Process Automation (DPA) Practice Coforge
Transform customer service or watch your customers and revenue shrink
Sean Callahan
The customer service landscape is shifting. Here’s what to expect.
Cas Skuqi
How T-Mobile put customers first to dramatically overhaul their business
David Steuer, Managing Director, Accenture
How to achieve real-time personalization on assisted channels
Sean Callahan
How AI and automation can bring out the humanity in customer service
Laurence Doody
5 ways government healthcare organizations can take a proactive approach to change
Tara DeZao
Marketing Progress: Measuring what matters
Sean Callahan
Forrester gives Pega the top score in current offering category for core CRM
Elizabeth Ritchie
PegaWorld iNspire 2022: See what shifted
Tom Libretto
PegaWorld iNspire 2022: Shift your perspective on what’s possible
Elizabeth Ritchie
PegaWorld iNspire 2022: Tech in Motion
Rebecca Miller
Infusing AI and automation into your contact center
Tara DeZao