Der Pega-Blog
Mutige Ideen. Einblicke von Experten. Tools, die Schluss mit Komplexität machen.
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Judy Buchholz
The biggest opportunity for GenAI is in transformation
John Higgins
Less code is the key to greater innovation and business agility – Pega Blueprint leads the way
Tara DeZao
Unravelling the complexity in human-AI relationships to strengthen customer trust
Sean Callahan
How autonomous customer service is revolutionizing the contact center
Kenneth Benner
A Communications Service Provider’s guide to PegaWorld iNspire 2023
Katie Alberti
The rise of autonomous operations: 5 ways AI & automation deliver on this winning strategy
Katie Alberti
Creating a more secure business architecture using a single, low-code platform
Stuart Chandler, Senior Vice President – Digital Process Automation (DPA) Practice Coforge
Transform customer service or watch your customers and revenue shrink
Sean Callahan
The customer service landscape is shifting. Here’s what to expect.
David Steuer, Managing Director, Accenture
How to achieve real-time personalization on assisted channels
Sean Callahan
How AI and automation can bring out the humanity in customer service
Scott Andrick
Why your service needs proactive SLAs
Arnold Koudijs
Transforming new lending concepts into reality
Laurence Doody
5 ways government healthcare organizations can take a proactive approach to change
Tara DeZao
Marketing Progress: Measuring what matters
Sean Callahan
Forrester gives Pega the top score in current offering category for core CRM
Ryan Easley
Put your data to work with Pega Process AI
Paul Hutchins