Der Pega-Blog
Mutige Ideen. Einblicke von Experten. Tools, die Schluss mit Komplexität machen.
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Kris Brewitt
We are entering the era of agentic workflows
Cas Skuqi
Why Agentic AI demands a new strategic approach
Annette Kerlin
The executive sponsor's playbook: Driving marketing transformation with vision, value, and velocity
Cas Skuqi
Reimagining work with AI agents: Enabling a more collaborative workplace
Robert Connely
Promoting better outcomes: The anatomy of healthcare technology
Robert Connely | Mick Malec
Addressing the challenges in healthcare with strategic partnerships and technology
Michelle Mitchell
How to overcome the challenges of adopting AI in your call center
Timothy Harfield
Pega Low-code Innovation Factory: An operating model for the autonomous enterprise
Katie Alberti
Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success
Sean Callahan
How autonomous customer service is revolutionizing the contact center
Don Schuerman
Unlocking value with generative AI technology and low code
Kenneth Benner
A Communications Service Provider’s guide to PegaWorld iNspire 2023
Kyle Munderville
Autonomous engagement: The holy grail of achieving personalized customer experiences
Katie Alberti
The rise of autonomous operations: 5 ways AI & automation deliver on this winning strategy
Matt Healy
The rise of the autonomous enterprise
Joselin Castaneda
Keeping customers engaged with email personalization
Kyle Munderville
The power of customer centricity: How to personalize the customer journey
Axel Wells