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Community Webinar: The Future of Insurance

Integrating Process Automation and GenAI for a Seamless Total Experience

  • 15. October 2024
  • 11:00 – 11:45 AM CET
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In this session, we will examine together with Achmea and HCLTech the integration of Digital Process Automation (with product suites such as Pega) and AI-powered automation like Generative AI, showcasing their collective potential to transform Total Experience. We’ll also explore practical implementations and real-world scenarios, learning how businesses can optimize processes, provide tailored interactions to every stakeholder and anticipate customer demands.

Key takeaways:

  • Overview of the fusion of Digital Process Automation and Generative AI.
  • Insights into streamlining processes, personalizing interactions and anticipating customer needs.
  • Emphasis on continuous improvement and cultural transformation across the organization to stay ahead in a competitive market.
  • Exploration of practical implementations and real-world applications.

Speakers

Jan Anen headshot

Jan Anen

Domain Architect for the Pega Design Authority, Achmea

Jan Aanen has over 40 years of experience in software development, of which 12 years have been spent with Pega. As Domain Architect for the Pega Design Authority at Achmea, he creates and maintains generic components, describes the best practices for developing applications with Pega and explores how Achmea can benefit from its new features.

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Ingmar Dankers headshot

Ingmar Dankers

Domain Architect for the Pega Design Authority, Achmea

Ingmar Dankers has over 28 years of experience in software development, of which 12 years have been spent with Pega. As Domain Architect for the Pega Design Authority at Achmea, he creates and maintains generic components, describes the best practices for developing applications with Pega and explores how Achmea can benefit from its new features.

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Radhika Pramod Lambe headshot

Radhika Pramod Lambe

Technical Architect, Pega Chapter Lead, HCLTech

Radhika has around 12 years of experience in Pega as well as in the IT Industry. She is a GenAI enthusiast and is currently exploring the PEGA GenAI. As a Pega LSA, she has been working with a variety of clients across the domains, helping them with their digital transformation. As a Pega Chapter Lead, she is responsible for building and managing the skill set of her chapter and helping the engineers to stay up to date with the latest and greatest features, frameworks and components of Pega.

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Graham Twyford headshot

Graham Twyford

Global Partner Manager / Senior Director, Pegasystems

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Sponsors

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Related Resources

Innovate the impossible with AI

You want to learn more from our partners and clients? Check out our Pega Community Event Munich on November 12-13, and meet our partner HCLTech live!

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