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Analyst reports confirm: Pega is an industry leader

Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.

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Gartner Magic Quadrant for Enterprise Low-code Application Platforms (LCAP) 2024

Gartner has recognized Pega as a low-code leader.

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Gartner Critical Capabilities for Enterprise Low-Code Application Platforms (LCAP) 2024

In the 2024 Gartner Critical Capabilities report, Pega scored highest for the Tactical Internal Applications.

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Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024

Pegasystems has been recognized as a Leader.

Analyst Report

Pega ranked highest across all Use Cases by Gartner.

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The Forrester Wave™: Customer Relationship Management Software, Q1 2025

Forrester recognized Pega as a Leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025.

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The Forrester Wave™: Task-Centric Automation Software, Q4 2024

Forrester recognized Pega as a powerhouse with 5/5 scores in vision and innovation.

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