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Guide | PDF | 4 Pagine

Providing connected service in a disconnected world

Facing the reality of a pandemic-stricken world, many customer service providers found themselves scrambling to keep up with increased demand, while managing a distributed workforce. As wait times ballooned and customers grew increasingly frustrated, many organizations found that their old approaches were no longer enough. That's where digital channels come in. Read this brief to learn how to adjust your strategy and show your customers how much you care.

Providing connected service in a disconnected world

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La progettazione delle app, rivoluzionata

Ottimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.

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