Video
Customer Engagement Platform for CSPs
Transforming the Customer Journey, not the Infrastructure
When faced with the need to transform their business, many CSPs assume this means embarking on a BSS consolidation or replacement program. However, many service providers that we work with have tried and failed to rebuild or consolidate their stacks of business support systems (BSS), as these projects can be extremely disruptive, time-consuming and risky.
At Pega, our experience shows there is a different way for CSPs to achieve their objectives. Our Customer Engagement Platform works with legacy BSS, OSS and customer relationship management (CRM) systems to deliver end-to-end customer journeys across the entire customer lifecycle. With our Customer Engagement Platform, customers experience journeys that are effortless and consistent and that deliver the outcomes they expect.
タグ
関連リソース
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
AIイノベーションの底力を引き出す
エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Pegaが選ばれる理由:
当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。