Manage complex processes with public safety solutions

Enhance the user experience with public safety solutions

Transform legacy justice and public safety processes with software that prioritizes compliance, fairness, and expediency.

Key benefits

Transform complex business processes

Unify experiences across user channels

Consolidate & orchestrate workflows

Public safety solutions with Pega

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How the U.S. Census Bureau pulled off the largest U.S. peace time mobilization, with zero downtime

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U.S. Census Bureau modernizes on a massive scale

Find out how the U.S. Census Bureau used the Pega Platform to establish a whole new CRM platform with zero downtime.

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Utilizing Pega and rules-based technology to automate transactions

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Enabling Digital Transformation at FBI

See how the FBI moved from manual background checks to seamless automation.

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Bureau of Alcohol, Tobacco, Firearms and Explosives

Orchestrating a true end-to-end process for ATF

ATF replaced four legacy systems with one, modern solution – all in record time.

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Citizen-Centric Omnichannel service

Leverage a robust platform to drive meaningful outcomes

Effective systems don't leave any citizens behind. Predictive decisioning minimizes recidivism, while AI-powered reporting helps citizens achieve independence so departments can reduce crime.

PegaWorld 2018: How a Social Services Organization Works with Current and Former Offenders to Reduce Crime

Video duration: 43:19

Video series

Modernizing criminal justice

Hear the secret to New Jersey Courts’ innovative approach to modernization, data management, and real-time AI by watching these 12 video shorts.

Safety-enhancing intelligent decisioning

Omnichannel approach to protect officers and citizens

For critical public safety processes, intelligent case management reduces errors, while shortening wait times. An omnichannel citizen experience simplifies processes, without sacrificing security.

Check out the FBI case study

Seamless investigation & inspection processing

Leverage existing systems to easily conduct investigations

Transform regulatory tasks with intelligent automation and low-code development. Replace outdated systems with web-based, mobile-capable IT tools for better speed, efficiency, and accuracy.