PegaWorld | 09:57

PegaWorld iNspire 2022: You Had Me at Hello: Simplifying the Agent Experience with Pega Voice AI and Messaging AI

Meet your new AI-powered co-pilot! Agents need a new generation of technology that takes the heavy lifting away and guides agents at every step – and it’s here. Join this session to learn how Pega Voice AI and Messaging AI can support your agents in every live interaction, recommending cases, automatically entering data, surfacing real-time knowledge, and even ensuring script adherence – for an all new agent experience and greater customer outcomes.

Related Resource

Product

App design, revolutionized

Optimize workflow design, fast, with the power of Pega GenAI Blueprint™. Set your vision and see your workflow generated on the spot.

We'd prefer it if you saw us at our best.

PegaWorld iNspire 2022: You Had Me at Hello: Simplifying the Agent Experience with Pega Voice AI and Messaging AI

Related Resource