Pega in the Middle East
Welcome to Pega!
Our goal is to support you in your digital transformation projects and ensure success at every stage.
With our platform, recognized by leading analysts such as Gartner or Forrester for its robustness, performance and innovation, we have brought together the best business and technical experts to advise you and meet your needs.
Since Pega has been established in the Middle East and other emerging markets, we have also developed an ecosystem of Pega certified partners, ready to support you in your most ambitious deployments.
Karim Zein
Karim Zein
Vice President – EMEA West/Emerging
Meet our customers
Case Study
ING Digitizes Wholesale Banking Operations with Pega
ING built over 70 wholesale banking workflow solutions in Pega, launched fully digital client onboarding experience and streamlined experience for wholesale clients and employees via a single portal.
Case Study
Etisalat: Revolutionizing the customer experience with AI and empathy
Find out how Pega enabled Etisalat to have one centralized view of customers across channels to achieve 3X increase in conversion, 20% increase in incremental revenue and 15% reduction in customer churn.
Case Study
FBI modernizes to address firearm legislation and purchase volumes
Find out how the FBI is using Pega’s solutions to achieve 23 million background checks annually, deploy complex rules-driven and automated processes and quickly respond to changing legislation.
Our leaders in your region
Karim Zein
Regional Vice President
Yann Akoum
Regional Director
Remi Timery
Regional Account Executive – Telco & Financial Services
Shady Saba
Regional Account Executive – Public Sector
Pega in the eyes of our dedicated people
"At Pega you find a family spirit workplace based on human values and professionalism. Our OnePega Team is at the service of our clients in a unique company of low-code platform for AI-powered decisioning & workflow automation."
"At Pega we change the way companies write software and we do it perfectly! The secret to our success: being humble, collaborating as a family, and being the hardest workers in the market."
"It’s amazing how at Pega, our Customer Service is not a department, it’s the whole company! The teamwork, the energy, the collaboration, makes you feel among your own family."