Video
PegaWORLD 2015: Taking the Next Step in Claims Automation at Anthem (Video)
After realizing substantial gains in auto-adjudication rates from leveraging Pega’s Claims Repair, Anthem deployed Pega’s Claims Workstation+ (CWS) for even greater claims efficiencies. Hear how Anthem approached their initial CWS deployment - which claim types were prioritized, and why; what automation they achieved and how they did it; and, where they plan to go next as they continue to streamline claims processing for better accuracy at lower cost.
Speaker(s):
- Erin Stick, Manager, Technology, Anthem
- Amanda Dalton, Manager, Technology, Anthem
Tags
Related Resources
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
Unleash the power of AI innovation
Learn about enterprise AI and how it'll drive the future of business outcomes.
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.