Erste Group Bank AG - why Pega?

Erste Group operates in more than seven countries in Central and Eastern Europe in the retail and corporate banking spheres. One of the bank’s strategic priorities has been digitizing the back office – from onboarding to offboarding – regardless of channel – with the aim of developing a fully end-to-end digital customer experience while also being fully compliant.

In this video, Ekkehard Preis, Head of Banking Services, Erste Group, explains why they chose the Pega technology.