Technical Content Designer Summer Intern

About The Summer Internship Program at Pega:

Join an award-winning Internship Program at Pega Poland! Our program starts on July 1st and runs until September 26th. As an intern, you'll actively participate in your team's daily work while also enjoying additional benefits such as: 

• Coffee Break Series with Pega's leadership team — ask questions and learn from their experience! 
• Diversity & Inclusion (D&I) and Employee Resource Group workshops. 
• Volunteer activities. 

…and much more!

Meet Our Team:

Become part of our growing Application Enablement team where you will partner with Product Owners and Engineering teams. We are growing our team which is a mix of experienced members who earlier worked in sales consulting, delivery consulting, product management and engineering. Our diverse skills makes it a very special team with a broad knowledge of Pega applications and how they are implemented.

Picture Yourself at Pega:

In this position, you will write convincing business scenarios and design challenges using real-world use cases. You will describe to someone not just how to do something but how to do it well. You will engage our learners with content that conveys concepts and processes in an impactful, engaging, and memorable way.

What You'll Do at Pega:

• Design and implement comprehensive enablement content to support Pega Customer Service ™.  
• Create presentations, videos and exercises for Pega applications including AI (predictive & text analytics), chatbots, intelligent email bots, and much more. 
• Help with the design and implementation of video based learning modules. 
• Get familiar with Pega applications' architecture, design, and implementation features.

Who You Are:

You are an intelligent, motivated and collaborative individual with well-developed communication skills. You have an interest in building and delivering learning content and the ability to organize and present a range of technical material to a variety of audiences. 

• Exceptional interpersonal skills and the ability to communicate, partner, and collaborate effectively in English.
• Drive to understand real-life application use cases. 
• A passion to explain to others how a certain product feature works and what the best practices are. 
• You can think creatively. 
• Attention to detail. 
• Familiarity with GenAI a plus.
• Tech-savvy. 
• Interest in content creation (technical documentation and/or video). 
• Ability to explain complex concepts and processes clearly and effectively. 
• Ability to adapt work methods in response to changing priorities.

Pega Offers You:

• Competitive salary (5500 / 6000 PLN).
• The chance to collaborate with global teams on impactful, real-world projects.
• Access to professional development workshops and meet-and-greets with Pega’s CEO, Founder, and Executive Leadership Team through our "Coffee Break Series".
• Participation in Pega and intern-specific events such as social gatherings, volunteer opportunities, team projects, and more. 
• A structured mentor and manager program to support your growth.

Our Values:

At Pega, we prioritize innovation, encouraging curiosity and sharing ideas early. We value inclusion, welcoming diverse perspectives and leading with empathy. We bring passion to everything we do, and we focus on creating engagement that drives meaningful connections. We are genuine, acting with courage and speaking openly. And we're adaptable, always ready to embrace change and tackle challenges head-on.
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