With agentic workflows, work simply flows
Only Pega builds agentic AI into every workflow for true enterprise transformation.
Agents rock.
But you need more than agents alone.
Some say the value of agents is productivity, but when you shackle agents to specific, narrow tasks you end up building hundreds of legacy silos—without governance, orchestration, or predictability.
Unlock the power of AI agents
What would it mean if every workflow in your operation were agentic? Imagine new levels of automation in every corner of your business—with enterprise-grade governance built-in. Because, just like any superstar employee, AI agents need structure to really shine. This is how you build an AI-powered future without compromising enterprise standards.
Turn trusted workflows into agents instantly
Instead of creating new ways to process work for every request, empower your agents with proven workflows. With workflow as your foundation, you’ll get the governed, secure, auditable, and transparent agentic experiences you need to deploy agents confidently.
With our agent architecture centered on outcomes, you can:
Instantly turn workflows into AI agents to guide service and operations at scale.
Go beyond simple answers to unlock end-to-end outcomes for customers and employees.
Manage agents with confidence, backed by proven governance, security controls, and auditability.
Achieve end-to-end results with AI that gets things done
By connecting any work to the right agents – and connecting those agents to the right people and systems – everything will get done while unlocking business-transforming outcomes that are repeatable and reliable.
With our agentic workflows, you can:
Quickly build custom agentic automations to offload manual work.
Drive seamless handoffs across agents, automations, people, AI decisions, and more.
Connect, govern, and manage workflows and agents from multiple systems across the enterprise.
Turbocharge agentic-ready productivity
Having the right agent for the right job changes everything. You can uplevel every experience with fast answers, personalized guidance, and always-on automated assistance to do more complex things for you. Skyrocket productivity by quickly enabling out-of-the-box agents to transform the way teams work and unleash the full potential of your enterprise.
With our integrated suite of AI capabilities, you can:
Quickly find answers scattered across knowledge bases.
Empower employees to do their best work with personalized guidance.
Give customers the help they need to self-solve, 24/7.
Get people the data they need, when they need it
Experiencing data overload? Put agents to work for you by having them cut through the noise and extract meaning from your operations and service data. With agents searching, synthesizing, and aggregating your data, you're able to unlock true insights at enterprise scale.
With our seamless data connectivity, you can easily:
Power any search and lookup with GenAI to pinpoint data and similarities across your operation.
Augment integrations with GenAI insights to summarize data, extend results, and fill data gaps.
Synthesize enterprise knowledge and real-time data into a unified view.
Pega leads where AI and automation unite
“Pegasystems excels in providing a top-tier design environment, agentic automation, agentic orchestration, and governance.”
– The Forrester Wave™ Task-centric Automation Software
Q4 2024
“The future of work with virtual agents provides more opportunities for enterprises to operate at increased levels of efficiency and effectiveness.”
Chief Technology Officer, Pega
"The real success of agents is not about the intelligent capabilities of these agents themselves, but it's more how you embed them."
Director of the AI Lab and Lead Scientist, Pega
Pega’s AI influence in action
Test drive Pega Agent Experience™ for your workflows
Try it now in Pega GenAI Blueprint™.
