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| Journal du Net
Service client : 3 raisons pour lesquelles les clients changent de banque
Pega’s Sylvain Harault discusses customer service as a main reason people switch banks and how banks can overcome this challenge| TechRepublic
Employees switch apps more than 1,100 times a day, decreasing productivity
A recent Pega report offers data on what's hindering employees from achieving full productivity.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| Computable
Pegasystems T-Switch: controle transparantie AI
Pegasystems launches T-Switch to control AI transparency![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| Smart Customer Service
Pega’s T-switch tool adds transparency to AI in customer service
With Pega, organizations can adjust AI transparency based on business needs and regulations.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| eWEEK
Pega's AI control mitigates enterprise risk for GDPR
New T-Switch from Pega enables organizations to safely deploy AI and maintain compliance.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| IT FinanzMagazin
Pega will mit ‚T-Switch‘ KI-Entscheidungen transparent machen und so per KI Kundenbeziehungen verbessern
Pega's T-Switch helps to make customer experience AI transparent.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| Destination CRM
Pegasystems launches T-Switch AI controller
Pega's new T-Switch offers businesses AI transparency controls to mitigate data risks.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| ZDNet
Pegasystems aims for more transparent AI
Pega announces its new T-Switch feature to ensure AI transparency and better track usage.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| Destination CRM
PegaWorld 2017: Pegasystems Stresses the 'T Switch' Function
Pega's Dr. Rob Walker explains how Pega is providing clients with more intelligent AI.![Pega logo](https://www.pega.com/sites/default/files/styles/640/public/media/images/2019-02/pega-logo-events.png?itok=gekET39i)
| Emerce