Media Coverage
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| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI
| Mobile News
Speakers’ corner: Preparing telcos for a spike in customer churn
Pega’s Kevin Billings shares the steps telco companies need to take to avoid losing customers during the pandemic
| Telemedia Online
UK pulls Huawei from 5G network, delaying roll out by a year and costing £2bn
Pega’s Kevin Billings comments on the future of the UK’s 5G network
| Commsbusiness
Huawei to be removed from 5G Network
Pega’s Kevin Billings discusses the decision to leave Huawei out of the UK’s 5G network
| Forbes
Comment Surmonter Les 4 Défis Pour Les Télécoms En 2020
Pega’s Georges Andijar discusses the top four challenges telecommunications companies will face this year and how to overcome them
| Field Service News
SSE Selects Pega for its Telecoms Digital Customer Offering
Field Service News: SSE Energy Services explains how their investment in Pega will support their agents while adapting to the rapidly changing industry
| Silicon
The State of Mobile
Pega's Mark Jackson comments on when and how 5G will start to make an impact
| Mobile Industry Eye
EYE Views: 5G 2020
Pega’s Kevin Billings comments on what’s next for 5G
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| RCR Wireless
How to build the next generation of Telco sales leaders
Pega's Ken Benner explains how telcos can incorporate B2C sales practices to boost results.
| Which-50
Pegasystems and Accenture team up on intelligent decisioning
Pega and Accenture launch intelligent customer decisioning solution for telecommunications.
| ITBrief
Marketing campaigns get smart: New solution combines AI & consulting services
Telecommunications solution from Pega and Accenture combines AI and consulting services.
| Outlook
Pegasystems, Accenture team to offer CSPs
Pega and Accenture launch solution to advance marketing strategies for telco providers.
| SearchCRM