Media Coverage
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| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.
| Insurance Edge
Data Handling: Pegasystems Teams Up With QBE EO
QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
| IT Social
En adoptant la RPA, QBE Europe libère près de 50 000 heures-homme par an
By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
| AI Journal
Pega Helps QBE Free Nearly 50,000 hours of Employees’ Time Annually with RPA
Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
| Information Age
What does 2018 hold for public sector tech?
Pega's Peter Ford asks what 2018 holds for the UK public sector
| ITPro Portal
How can businesses successfully adopt chatbots for customer service?
Pega's Robin Collyer explains how businesses should adopt chatbots for customer service
| Global Banking & Finance Review
As the buzz around Chatbots continues, What should firms consider before adopting this technology?
Pega's Robin Collyer explains how companies should use chatbot technology
| FedHealthIT
Top technology products driving federal health today: Pegasystems
Doug Averill discusses how Pega is improving customer centricity at the VA and CMS.
| DMN
My Einstein, My Lightning, All Mine: Live From Dreamforce
Pega receives mention for its next best action capabilities in article on Dreamforce.
| ET CIO
Pega accelerates customer service with expanded AI and virtual assistant enhancements
Pega enhances customer service application with AI and virtual assistant features.
| VAR India
Pega adds AI and virtual assistant to its solutions
Pega's AI and virtual assistant enhancements enable more effective customer service.
| MarTech Advisor
Pega upgrades its AI-powered solutions for better customer service
Upgraded Pega Customer Service includes additional AI and robotics functionality.
| Information Age
The top 10 things businesses must consider when adopting chatbot technology
10 things businesses must consider when adopting chatbot technology
| Insurance Innovation Reporter
Pega adds Facial Recognition to KYC and Client Lifecycle Management
Facial recognition technology enables secure, legal, fast verification of customer identity.
| MarTech Advisor
Pegasystems introduces built-in bots unified with Customer Service
New Pega capability provides service agents with desktop bots to automate mundane tasks.
| Smart Customer Service
Pegasystems launches robotic accelerators for Pega Customer Service
Pega helps contact center agents with task-specific personal desktop robots.
| SearchHealthIT
Health IT expert weighs in on AI in Healthcare
In interview from Pega Healthcare Summit, Pega partner Accenture discusses AI in healthcare.
| Information Age
Artificial intelligence and robots key in enhancing customer service
Artificial Intelligence and robotics key to enhancing customer service, says study
| Global banking & finance review
Bias in customer service is a problem, but could Artificial Intelligence and robots save the day ?
Could artificial intelligence and robots save the day for customer service?
| AG Connect
Hoe richt je de ideale robot workforce in
Six tips for Robotic Process Automation.
| ITBrief
Pegasystems to deploy automation solution for IP Australia
IP Australia selects Pega to deliver its robotic process automation solution.
| Which-50
IP Australia implements RPA solution
IP Australia is using Pega to automate business processes and reduce data entry costs.
| ZDNet Australia
IP Australia gets automated with Pegasystems
IP Australia expands its existing Pega deployment to automate business processes.
| ET CIO
Failures would bring AI-powered chatbots closer to humans
Pega's Suman Reddy describes the potential for AI-powered chatbots across verticals.
| iTWire
Two steps to automation
Why companies should use automation to strategically reinvent processes.
| Computer Weekly
Let’s have some more straight talking on AI and robotics
Pega's Don Schuerman discusses the reality for AI and robotics in business today.
| Telangana Today
Pegasystems sees industries embracing technology
Pega expands footprint in India, leverages training through university accelerator programs.
| Telangana Today
Pegasystems bringing efficiency through robotic process automation
This story quotes Pega’s Suman Reddy on the impact of AI and robotics on automation.
| Customer Talk
Effectievere service en sales door CRM-optimalisatie met AI
More effective service and sales through CRM optimisation with AI.
| Computable