Media Coverage
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| Retail Banker International
What is in store for open banking globally?
Pega's Steve Morgan on how open banking can further be expanded in the UK and be used in variable recurring payments and e-commerce.
| Finextra
How Lenders Resolve UK Car Loans Scandal May be a Catalyst for AI Expansion in Key Operations
Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
| Finextra
The evolution of open banking in the UK, EU, Australia, and US
Pega Banking Industry Market Lead, Steve Morgan on the evolution of open banking in the UK, EU, Australia, and US.
| Capital Brief
Big four banks accelerate push into 'agentic' AI
Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
| IT Finanzmagazin
ESG: Banken kämpfen mit dem Green Reporting
Pega's Michael Baldauf on how banks are struggling with green reporting, as banks are obliged under EU ESG guidelines to screen their loan portfolios for sustainability.
| Finextra
Navigating the New Frontier: The Convergence of AI and GenAI in Lending
Pega's Banking Industry Market Lead, Steve Morgan on lending and AI.
| Finextra
Key Themes and Takeaways from SIBOS 2024
Pega's Banking Industry Market Lead, Steve Morgan on the key takeaways and themes from SIBOS 2024.
| Finextra
The Road Ahead For AI In Banking
Pega's Industry Market Leader, Banking, Steve Morgan on the topic of AI in banking and the road ahead.
| Mi3
‘Sputnik moment’: AI arms race takes new twist as China challenges US hegemony; cheap as chips DeepSeek slows Nvidia juggernaut; broader, faster LLM uptake incoming
Includes an interview with Pega's Peter Van Der Putten on what it could mean for the LLM industry, following DeepSeek’s effect on the global financial markets.
| Finextra
Doubling Down on AI: Unveiling Future Possibilities for the UK Banking Sector
Pega's Steve Morgan on AI adoption doubling, and how this can provide opportunities for the future of the UK banking sector.
| CustomerFirst
Pegasystems introduceert oplossing voor klantclaims
Covers the launch of Pega Smart Dispute enhancements, highlighting that the solution addresses the challenges banks face in handling payment disputes and fraud claims by integrating generative AI and...
| TechVisor
Nieuwe versie van Pega’s Smart Dispute uitgerust met GenAI en automatisering voor snellere afhandeling van betalingsgeschillen
Pega Smart Dispute features, including comments from Pega’s Steve Morgan, who explains that with chargebacks growing rapidly, banks need to be agile and responsive to customer expectations.
| PYMNTS
Corporates headed for GDPR wakeup call
Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
| BAI Banking Strategies
Artificial intelligence, genuine smart selling: How to leverage AI in commercial and corporate banking
Pega's Ron Wellman examines the role for AI in commercial banking.
| iTNews
CBA plugs ATM fleet into customer service 'brain'
CommBank of Australia leverages Pega for single decisioning engine for customer interaction.
| ABA Bank Marketing
Customer-centric sales in Banking
Pega's Ron Wellman explains the importance of customer-centric sales in commercial banking.
| The Financial Brand
Banking desperately needs a relationship-based selling strategy
A Pega survey reveals why it's imperative that banks implement relationship-based selling.
| CIO
A look back at last year's CIO50: #1 Mark Gay, ME
ME Bank CIO Mark Gay discusses digital transformation and implementing Pega Platform.
| Global Banking & Finance
New Research reveals deep consumer confusion about Artificial Intelligence
Less than a third of Brits are comfortable with businesses using AI to interact with them.
| ZDNet
Pegasystems helping CommBank, Sprint leverage AI for customer retention
Pega's Don Schuerman shares pragmatic AI success with clients CommBank and Sprint.
| PYMNTS
Pegasystems eyes RegTech shortcomings
Pega uses robotics to empower banks with more streamlined processes and customer centricity.
| Forbes
Pegasystems software robots help banks onboard iInstitutional customers
Learn how Pega uses power of robotic automation to improve banks' onboarding processes.
| DataInformed
How to steer clear of blockchain disaster
Pega's Graham Lloyd explores how financial institutions can prepare for impending change.
| ITBrief
Pegasystems' robotic automation drives rapid return in Banks
Pega Robotic Automation enables banks to reduce operational costs and speed onboarding.
| Finextra