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| Breaking Banks
RegTech Goes AI
In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.| BAI Banking Strategies
Turning on omnichannel: Why banks need to think beyond silos
Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Which-50
We only use AI in Customer Service when it’s helpful, says CommBank Exec
Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
| Computable
PegaWorld: Pega Infinity launched!
Alan Trefler presents Pega Infinity at PegaWorld 2018.
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
| DMN