Media Coverage
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| Technology Evaluation Centers
PegaWorld 2018: Pegasystems Enhances Customer Engagement Efforts (to Infinity)—Part 1
A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.
| This Week In Machine Learning and AI
TWIML presents PegaWorld 2018
This series of podcast episodes features clients and thought leaders from PegaWorld 2018.
| Customer Talk
Optimale klantenservice verdrijft menselijke inefficiëntie
Why optimum customer service can dispel human inefficiency
| Customer Talk
De voornaamste trends in de besluitvorming van consumenten
PegaWorld 2018 demonstrates the key trends in customer decision making.
| IBS Intelligence
Engage your brain before you Blockchain, warns Ethereum automator Pegasystems
Pega launches new Blockchain Innovation Kit at PegaWorld 2018.
| Customer Think
Pega Infinity: A platform for Digital Transformation… but something is missing
What was missing from PegaWorld was unnecessary hype. Instead, Pega focused on what really matters.
| ZDNet
Voice assistants: Moving from party tricks to practical applications
Pega's Jeff Nicholson discusses the role of voice assistants in business at PegaWorld 2018.
| Insurance Innovation Reporter
Pegasystems Launches Development Programs for Partners and Client Users
Pega Community and the Pega ISV partner program encourage and enable people to build with Pega.
| DMN
One on One: Rethinking CRM as Customer Engagement with Tom Libretto
In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018.
| Enterprise Times
Dr Rob Walker talks about AI
Pega's Dr Rob Walker discusses Artificial Intelligence.
| Klantcontact
Next Best Action maakt plaats voor next best moment
Why the next best action is making way for the next best moment.
| Forbes
Business bets on technology in Las Vegas at PegaWorld 2018
Recapping PegaWorld 2018 with customer service and experience expert, Shep Hyken.
| MWD Advisors
Unwrapping PegaWorld and Pega Infinity
At this year’s PegaWorld, Pegasystems launched – with significant fanfare – its latest major technology release, Pega Infinity. Here’s what’s inside the wrapping.
| Diginomica.com
New Jersey automates risk profiling of arrestees to help judges decide if they walk free or go to jail
New Jersey Judiciary has reformed its criminal justice system and is using Pega to help judges decide on the outcomes of those being arrested.
| Dagens analys
Rundabordssamtal med Alan Trefler CEO och grundare av Pega
Alan Trefler är en otroligt sympatisk chef som uppenbart har skapat en fin arbetsmiljö där alla medarbetare alltid har ett genuint leende stort och intresse för alla deltagare i event.
| Computable.nl
Pega Blockchain Innovation Kit helpt banken
Pega maakt de weg vrij voor blockchain bij onboarding van klanten - Tijdens Pegaworld in Las Vegas kondige Pegasystems Pega Blockchain Innovation Kit™ aan om het gebruik van blockchain aan te tonen...
| Customer Talk
Volgende generatie software voor de digitale transformatie
Vertrouwen in digitale transformatie staat voor de ultieme test. Volgens marktonderzoeksinstituut IDC besteden bedrijven dit jaar 1.300 miljard dollar aan de digitale transformatie. Uit veel...
| Document Wereld
Pega maakt de weg vrij voor blockchain bij onboarding van klanten
Pegasystems kondigde tijdens Pegaworld in Las Vegas Pega Blockchain Innovation Kit aan om het gebruik van blockchain aan te tonen binnen de onboarding-applicaties van Pega. De downloadbare kit biedt...
| Diginomica.com
Australia’s intellectual property agency goes all in on user design, DevOps and AI
IP Australia is using Pega as its case management system, but has also undergone a transformation in the way it works, to meet customer expectations
| DMN
Pega Diary: We're selling change
Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry.
| Which-50
We only use AI in Customer Service when it’s helpful, says CommBank Exec
Commonwealth Bank of Australia shares its Pega success story at PegaWorld.
| annons.se
Digital transformation ger oss en bättre och smartare kundupplevelse
I veckan var jag i Las Vegas och besökte PegaWorld, ett fyra-dagarsevent 3-6 juni om hur man lyckas med sin digitala transformation. Det bjöds på många otroligt bra tips om hur man skapar bättre...
| Enterprise Times
Don Schuerman talks about Pegasystems Blockchain kit
Pega CTO Done Schuerman discusses Pega's Blockchain Innovation Kit
| Enterprise Times
Pegasystems looks to educate its community in creating software
Pegasystems launches Pega Community at PegaWorld 2018
| Enterprise Times
Pegasystems launches its own ISV program
Pega unveils new ISV programme at PegaWorld 2018
| Diginomica.com
Pega CEO tells the enterprise software industry to ‘get real’ – builds on automation and low-code capabilities
Alan Trefler isn’t afraid to say what he thinks and at Pega’s annual user event in Las Vegas, he didn’t disappoint. Pega is making a big drive towards low-code and automation.
| EMERCE
Pegasystems lanceert ‘next generation’ softwaresuite voor digitale transformatie: Pega Infinity
Pegasystems lanceert ‘next generation’ softwaresuite voor digitale transformatie: Pega Infinity
| Computable.nl
PegaWorld: Pega Infinity gelanceerd !
Tijdens Pegaworld in Las Vegas heeft Pegasystems Pega Infinity™ gelanceerd, Pega´s ‘next generation’ software voor digitale transformatie. Dankzij een aantal belangrijke verbeteringen kunnen bedrijven...
| Computable.be
Pega Infinity gelanceerd tijdens PegaWorld
Pegasystems heeft tijdens Pegaworld in Las Vegas de lancering gedaan van Pega Infinity™, Pega´s ‘next generation’ software voor digitale transformatie. Dankzij een aantal belangrijke verbeteringen...
| Which-50