Media Coverage
Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.
| Forbes
Tour D’Horizon Des Prévisions En Matière D’Engagement Client Pour 2019
Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.
| Robotics Business Review
2019 Predictions from Robotics, Automation, and AI Industry Experts
Francis Carden anticipates that in 2019 users will find that RPA is not right for every situation.
| Relation Client Mag
Que sera la relation client en 2020 ?
Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.
| IoT in Health
IoT in Health Podcast S.1 Ep.7 Pegasystems
In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.
| COMPUTERWELT
Diese fünf Vorteile bietet Low Code
Five concrete advantages of using low-code software to develop applications.
| BAI Banking Strategies
The three best ways to deliver a value-driven digital transformation
Christine Parker explains how financial institutions can deliver fully digital, connected experiences.
| CIO
5 chatbot strategy mistakes — and how to avoid them
Learn how to use chatbots for optimal efficiency and customer engagement.
| Breaking Banks
RegTech Goes AI
In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.
| BAI Banking Strategies
Turning on omnichannel: Why banks need to think beyond silos
Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.
| Funkschau
Schnell und einfach passgenaue Applikationen entwickeln
Carsten Rust notes that low code can provide a way to enhance and accelerate application development.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| SMAC Talk
AI and Analytics Must Kill Prehistoric Marketing with Steve Rudolph
In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.
| Insurance Innovation Reporter
From Price to Loyalty: Shifting Insurance Customer Perceptions
Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.
| Air Force Magazine
Getting Agile, AFRL Finds Faster Way to Modernize IT
Learn how the Air Force Research Lab is using Pega to modernize their IT.
| Customer First
Een 1-op-1 aanpak van klantwaarde vraagt om verandering
Peter Woods discusses the benefits to 1-to-1 customer decisioning.
| Inside Defense
AFRL prototyping four applications to improve program management, accounting
Learn how the Air Force Research Lab is using Pega to improve IT.
| Forbes
7 Marketing Issues To Be Aware Of Heading Into 2019: Insight From Gartner And CMOs
Tom Libretto offers advice to organizations on how to get engagement right with GDPR in effect.
| DevOps.com
Low-Code Application Development: A Catalyst to Digital Transformation
Pega's Sid Misra explains why businesses should adopt low code technology.
| Customer Talk
Consumenten vinden chatbots nog te dom voor het echte werk
Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.
| Customer First
Domme chatbots' voldoen nog niet aan hoge klantverwachtingen
Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.
| Klant Contact
“Chatbots nog te dom voor echte werk”
Majority of consumers find chatbots useful—but only to a certain extent, according to Pega study.
| AG Connect
Consumenten vinden huidige chatbots te dom
Pega study finds people still prefer humans on the other side of chats.
| Forbes
The Future Of Work : Pourquoi La Collaboration Homme/Machines Est-Elle Primordiale ?
Georges Anidjar discusses the opportunities intelligent machines provide to the next workforce.
| Finextra
Banks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech
Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.
| PaymentsSource
Low-code regtech complements machine learning for know-your-customer compliance
In an era of technology simplification, the emergence of new regtechs needs to be understood
| AV Finance
Den Kunden sind Chatbots noch zu dumm
Carsten Rust comments on Pega study findings, noting that the quality of chatbots is falling short of customer expectations.
| SearchHealthIT
CRM in healthcare: A look inside its muddle world
Pega's Susan Taylor explains why healthcare needs to create better customer experiences.
| RelationClientMag.fr
Opérationnaliser l'empathie : un besoin, un désir, une stratégie
Pega's Georges Anidjar explains the importance of listening to the customer.
| Dagens Madia