Media Coverage
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| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| ITSocial
Les entreprises doivent surmonter la dette technique et adopter l’IA
Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
| Forbes
Pegasystems CEO Alan Trefler Shares How A Childhood Job Of Restoring Antiques Helped Him Become A Billionaire
Alan Trefler shares Pega’s history and company culture, and explains the importance of taking pride in your work
| TechTarget
Process automation technologies evolve: RPA vs. BPA vs. DPA
Pega’s approach to digital process automation explained alongside robotic process automation
| Tech Target
Consider these 12 RPA software vendors for deployment
Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks
| Insurance Innovation Reporter
Unum Group Streamlines Back-Office Processes with Pega
Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega
| Forbes
L’Empathie, Qualité Incontournable Des Leaders De L’Industrie Technologique
Alan Trefler discusses the significance of empathy in technology industry leaders
| Claims Magazine
Customer engagement: Breaking with convention
Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.
| CNBC