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Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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Wide shot of PegaWorld 2024 at the MGM Grand Arena

| destinationCRM

Pega Is iNspired by Generative AI

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Alan Trefler speaking at PegaWorld 2024

| Diginomica

Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”

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| Huffington Post

Harald Esch discusses the benefits of Agile methods and the concept of business agility.

| CMSWiRE

Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact

| Forbes

Alan Trefler explains how low code enables the industry to be more inclusive and diverse by making technology accessible to almost anyone with an idea

| Mybusiness

Pega’s Michael Evans comments on recent Pega survey findings and warns that companies either need to prioritize their customer service or risk being left behind

| eWeek

: Pega is named a leader as the low-code space is defined and explained

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| Trend Report

Pega’s Carsten Rust explains the concept of design thinking

| CUSTOMER Magazine

Pega awarded CRM Excellence Award for improvements made to client businesses

| ITBusinessEdge

Pega named as the best solution for overall digital business transformation

| DMN News

Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.

| iTWire

At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.

| iTWire

Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.

| Which-50

At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.

| Destination CRM

Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.

| siliconANGLE

Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.

| TechTarget Search CIO

Learn about AI research results and Pega’s Customer Empathy Advisor solution, as well as client and analyst reactions to the news.

| MarTechSeries

Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.

| Wikibon

Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.

| Jim Sinur: Digital Topics for All

At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.

| Enterprise Times

At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.

| Dev Ops Online

Pega launches new Enterprise Low-code Factory with guardrails and the citizen developer in mind.

| Insurance Innovation Reporter

At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’

| Tech Target

Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news.

| Enterprise Times

Pega’s Kerim Akgonul explains new messaging capabilities for Pega Customer Service, as well as where the customer service industry is headed.

| ZDNet

Pega’s Kay Knoche discusses best practices for transparent AI

| TechTarget

Pega's recent acquisition of In The Chat to improve customer service capabilities.

| IT Executive

Alan Trefler discusses unrealistic expectations of RPA and the correct way to introduce it

| Computable

Pega integrates In The Chat’s messaging capabilities into their customer engagement solutions

| Win Verlag

Pega’s Carsten Rust highlights five practical benefits of using AI in customer service applications
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