Media Coverage
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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| RetailBiz
Six predictions for customer service in 2020
Pega’s Jeff Nicholson predicts what’s in store for customer service in the retail market
| Automotive News
Dealers, OEMs must make vehicle service a rewarding experience
Pega's Steven Silver explores how automotive companies can elevate customer journeys to cater to customers who have become accustomed to seamless experiences
| Retail Dive
Can chatbots charm consumers?
Pega research supports the fact that customers are still not comfortable or confident in chatbots.
| Huffington Post