Media Coverage
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| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| My Customer
Customers won’t ask twice…they will go elsewhere
Pega's Simon Thorpe reflects on recent Pega research and highlights where customer service can improve.
| My Customer
Can tech enable more proactive customer service?
Pega's Simon Thorpe discusses how technology can improve customer service.
| BIT Business IT
Embracing customer complaints: How to be a customer service leader
Pega's Gabriela Darley’s explains how businesses can turn complaints into their greatest asset if approached correctly.
| Express Computer
The time for low code is now
Pega's Suman Reddy explains how low-code platforms act as a catalyst for an agile collaborative environment.
| TMForum
My API story: Radical improvement in customer engagement
Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners.
| BAI
Moving from low-code hype to successful implementation
Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation.
| Trend Report
Low-Code-Limbo: Wo liegen die Grenzen der Vereinfachung?
Pega's Florian Binder’ shares his perspective on the limits of no-code, low-code, and how to enable cross-departmental collaboration to create real enterprise applications.
| Tech Gig
Developers:The microcosm of India’s innovation engine
Pega's Suman Reddy discusses the key aspects of being a successful developer in today’s world and the popularity of low-code and no-code in India.
| Destination CRM
Tips For Making Customer Interaction Data Actionable
Pega's Jeff Nicholson shares his thoughts on why the most successful companies use predictive analys e s of customer data to respond proactively to customer needs and expectations.
| Inside Big Data
Creating Harmony between IT and Business: Why Low-code is Crucial for Digital Transformation
Anthony Abdulla’ explains why low-code is crucial for digital transformation.
| com! Professional
Demokratisierung der Entwicklung
Pega's Florian Weber writes an article on the development of low code.
| Business Daily Media
The Only Thing Accelerating Faster than Digital Transformation is Your Customers’ Expectations
Pega's Andrew Brown uses Australian local statistics from Pega's customer-service research to explore where organisations are falling short in their introduction of new digital channels and the impact...
| Journal du Net
Votre client ne va pas répéter sa demande deux fois … il va s'adresser à quelqu'un d'autre
Pega's Jeff Nicholson highlights the importance of meeting customer expectations.
| Techopian
Is low code the solution to labour shortage?
Pega's Don Schuerman suggests low-code software could be a solution for the labour shortage in the IT industry.
| CMS Wire
Customer Experience Strategies to Annoy or Delight Your Customers
Pega's Jeff Nicholson explains that the brands that are able to quickly resolve customer issues when they arise, regardless of channel, will come out ahead.
| Customer Think
Low Code / No Code: How to Get the Value, Avoid the Pitfalls
Pega's Founder and CEO Alan Trefler's is quoted in an article on how to avoid the pitfalls of low code/no code.
| My Customer
Customer engagement to match today’s expectations
Pega's Simon Thorpe discusses how to meet customers’ demands through engagement.
| My Customer
How hyper-personalisation delivers real benefits
Pega’s Simon Thorpe discusses the benefits of hyper-personalisation.
| Destination CRM
The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
Pega is listed as a ‘Top 100 Company in Customer Service, Marketing, and Sales.
| Destination CRM
The Top Customer Service Trends: Digital Channels Overtake Service Options
Pega's Jeff Nicholson shares Pega's latest research on Customer Service.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.
| My Customer
Raising the profile of the Customer Service Agent
Pega's Simon Thorpe shared his thoughts on the evolving role of the customer service agent.
| CIO
UK debt charity CIO banks on low code for scale amid uncertain future
Lorna Allen, the CIO of StepChange Debt Charity shares how Pega’s low-code technology has helped them with application development during a critical time for the charity.
| Digitalisation World
Royal Air Force and Royal Navy select Pega’s low-code software
New end-to-end recruiting platform will provide better digital experience for 180,000 potential candidates annually and help significantly reduce recruitment cycles.
| Forbes
Forbes Radar: BRF, Embraer, EA, Vale, Azul e outros destaques corporativos
Pega's low-code platform accelerated product distribution through physical and digital channels for insurance client Bradesco Seguros.
| Customer Talk
De essentie van goede klantenservice bereikt een omslagpunt
Following Pega's Customer Service research, Jeff Nicholson explains that the COVID-19 pandemic accelerated the digitization of customer service strategy for many organizations.
| AG Connect
Nieuwe functies Pega-platform belangrijke stap in low-code appontwikkeling
New Pega platform features are an important step in low-code app development.
| American Banker