Media Coverage
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| Finextra
The evolution of open banking in the UK, EU, Australia, and US
Pega Banking Industry Market Lead, Steve Morgan on the evolution of open banking in the UK, EU, Australia, and US.
| Capital Brief
Big four banks accelerate push into 'agentic' AI
Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
| IT Finanzmagazin
ESG: Banken kämpfen mit dem Green Reporting
Pega's Michael Baldauf on how banks are struggling with green reporting, as banks are obliged under EU ESG guidelines to screen their loan portfolios for sustainability.
| Finextra
Navigating the New Frontier: The Convergence of AI and GenAI in Lending
Pega's Banking Industry Market Lead, Steve Morgan on lending and AI.
| Finextra
Key Themes and Takeaways from SIBOS 2024
Pega's Banking Industry Market Lead, Steve Morgan on the key takeaways and themes from SIBOS 2024.
| Finextra
The Road Ahead For AI In Banking
Pega's Industry Market Leader, Banking, Steve Morgan on the topic of AI in banking and the road ahead.
| Mi3
‘Sputnik moment’: AI arms race takes new twist as China challenges US hegemony; cheap as chips DeepSeek slows Nvidia juggernaut; broader, faster LLM uptake incoming
Includes an interview with Pega's Peter Van Der Putten on what it could mean for the LLM industry, following DeepSeek’s effect on the global financial markets.
| Finextra
Doubling Down on AI: Unveiling Future Possibilities for the UK Banking Sector
Pega's Steve Morgan on AI adoption doubling, and how this can provide opportunities for the future of the UK banking sector.
| CustomerFirst
Pegasystems introduceert oplossing voor klantclaims
Covers the launch of Pega Smart Dispute enhancements, highlighting that the solution addresses the challenges banks face in handling payment disputes and fraud claims by integrating generative AI and...
| TechVisor
Nieuwe versie van Pega’s Smart Dispute uitgerust met GenAI en automatisering voor snellere afhandeling van betalingsgeschillen
Pega Smart Dispute features, including comments from Pega’s Steve Morgan, who explains that with chargebacks growing rapidly, banks need to be agile and responsive to customer expectations.
| The Banker
How will GenAI, the buzz tech of 2023, affect banking?
Pega's Steve Morgan shares his thoughts on the future of GenAI in banking.
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Finextra
Generative AI in Banking: Future Promise or Present Hype?
Pega's Steve Morgan shares his thoughts on whether generative AI in banking is a game-changer or just industry buzz.
| AI Magazine
RPA: The technology transforming the way businesses operate
Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
| Springer Professional
"Agil geführte Banken haben eine höhere Resilienz"
Pega's Michael Baldauf explains how and why agile banks are more resilient.
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Fintech Finance News
AI could transform your bank if you let it.
Pega's Marc Andrews is interviewed at Sibos 2023 and he shares his views on AI in the FS industry whilst getting his hair cut!
| Finextra
How can banks successfully modernise their technology?
Pega's Steve Morgan explains how banks can successfully modernize their technology.
| Enterprise Times
Pegasystems accelerates financial services fraud investigations
Pega launches Financial Crime and Alerts Investigation Management Accelerator to better orchestrate and automate the intake, automation, and management of any investigation .
| CustomerFirst!
SNELLERE TERUGVORDERINGSPROCESSEN VOOR BANKEN EN CREDITCARDMAATSCHAPPIJEN
Pega announces the launch of Pega Smart Dispute and how it can help automate disputes by using low-code, AI and NLP.
| Finextra
Three Tech Takeaways from Sibos 2023
Pega's Steve Morgan shares his top three takeaways from SIBOS 2023.
| Manage IT
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Ziptone
Een virtueel contactcenter is nóg efficienter
Sebastiaan Kalshoven, the IT director of de Volksbank, shares how the company is using Pega and their upcoming plans for using Pega’s next-best action capabilities.
| Raconteur
All of the gain with none of the pain
Shawbrook Bank CTO Russ Thornton explains how Pega has helped to increase the efficiency of its operations – operating a system it says is 75% faster at processing while cutting 1,500 monthly...
| IT FinanzMagazin
Smart Dispute soll Streitfälle mit Low-Code, KI und NLP automatisiert abwickeln
Pega's Steve Morgan shares his thoughts on how Pega Smart Dispute can help automate disputes by using low-code, AI and NLP
| Midrange
Dispute-Management-Lösung hilft Banken, Streitfälle schneller zu lösen
Pega's Steve Morgan explains how dispute management solutions can help banks to resolve disputes faster.
| CXO Today
Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Pega announces enhancements to Pega Smart Dispute , to help banks streamline time-consuming chargeback processes.
| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Mi3