Media Coverage
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| Springer Professional
"Agil geführte Banken haben eine höhere Resilienz"
Pega's Michael Baldauf explains how and why agile banks are more resilient.
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Enterprise Times
Pegasystems accelerates financial services fraud investigations
Pega launches Financial Crime and Alerts Investigation Management Accelerator to better orchestrate and automate the intake, automation, and management of any investigation .
| Raconteur
All of the gain with none of the pain
Shawbrook Bank CTO Russ Thornton explains how Pega has helped to increase the efficiency of its operations – operating a system it says is 75% faster at processing while cutting 1,500 monthly...
| Midrange
Dispute-Management-Lösung hilft Banken, Streitfälle schneller zu lösen
Pega's Steve Morgan explains how dispute management solutions can help banks to resolve disputes faster.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| IT Pro
Will the NHS Federated Data Platform transform UK healthcare?
Pega's Alex Case explains how a data platform in partnership with the private sector could revolutionize nationalized healthcare in the UK .
| TechGig
Evaluating the future of work with a booster dose of HR innovation
Pega's Deepak Visweswaraiah shares insights on the significance of effective and agile HR solutions for organizations, citing examples of how technology has played a crucial role in enabling HR...
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Place de L'IT
Alan Trefler- Le CEO de Pega expose sa vision de l’Autonomous Enterprise.
Pega's Founder and CEO Alan Trefler shares his vision for the autonomous enterprise.
| Mi3
Australian consumers: AI promises a dystopian hellscape, but it still beats family gatherings, not that we can tell the difference
Pega’s AI research shows Australian consumers have developed firm opinions about AI remarkably quickly.
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| IT Welt
Verbraucher beim KI-Einsatz zwiegespalten
Pega’s AI research highlights the way in which consumers are divided on the use of AI.
| Customer First
TIJDPERK VAN DE AUTONOMOUS ENTERPRISE IS AANGEBROKEN
The age of the autonomous enterprise is here.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Computer Weekly
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
Citi US Personal Banking uses Pega’s decisioning software to ‘delight’ customers with personalized services.
| Le Mag IT
IA générative : Pega tente de se différencier de la mêlée
Report of PegaWorld explains how Pega is stepping into the generative AI breach.
| Relation Client
Utilisation de l'IA et CX : des consommateurs encore partagés
Pega’s AI research highlights the way in which consumers are still divided over use of AI.
| Computer Weekly
PegaWorld iNspire 2023: Day #2 live report
Summary of day 2 of PegaWorld iNspire, including keynotes from Rob Walker and Don Schuerman.
| Le Mag IT
Infinity’23 : Pega veut unifier processus et UX à travers une architecture distribuée
Pega wants to unify process and UX through a distributed architecture.
| Techzine
Will AI and automation kill legacy in software?
Techzine summarised day 1 of PegaWorld iNspire, asking whether AI and automation can kill legacy software.
| Diginomica
The icing on the cake! Pega’s generative AI pitch focuses on generating business logic, not code
Pega’s generative AI pitch focuses on generating business logic, not code.
| ERP Today
PegaWorld iNspire 2023: The birth of the autonomous enterprise
PegaWorld iNspire- the birth of the autonomous enterprise.
| Computer Weekly
Pega details ‘internal mechanics’ of low-code with Infinity ’23
Pega has detailed the ‘internal mechanics’ of low-code with Infinity ‘23.
| Enterprise Times