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Media Coverage

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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Wide shot of PegaWorld 2024 at the MGM Grand Arena

| destinationCRM

Pega Is iNspired by Generative AI

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Alan Trefler speaking at PegaWorld 2024

| Diginomica

Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”

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CX Today

| CX Today

Pega is ahead of the curve when it comes to office-flow automation, using Pega GenAI Coach as an example of its capabilities.

| Customerland

In this podcast episode, Pega's Tara DeZao explains how brands are innovating with new technologies like AI to enhance customer experiences, and emphasizes the importance of ethical AI governance.
IT Finanzmagazin

| IT Finanzmagazin

Pega's Michael Baldauf on the upcoming Digital Operational Resilience Act (DORA) in the EU and how this means financial institutions will be faced with new, complex tasks that cannot be mastered...
cmm 360

| cmm360

Thought leadership piece from Pega's Michael Baldauf on the upcoming Digital Operational Resilience Act - DORA - which will apply to almost all banks and financial institutions operating in the EU.
TECHZINE

| Techzine

Pega’s collaboration with AWS and the launch of Pega EU Service Boundary. Explains how, by integrating Pega’s advanced cloud capabilities with the AWS European Sovereign Cloud, customers will gain...
adrian swinscoe

| Adrian Swinscoe

Cale Urwin, Bupa’s director of data, digital & marketing health services, talks about how Bupa, a leading provider of health services and products, partnered with Pega to bring its customer engagement...
AIThority

| AIThority

Looks at how AGL Energy used Pega CDH to improve its customer engagement, as an example of how Pega helps its clients cut through complexity and deliver results.
Computer Weekly

| Computer Weekly

Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
Martech

| MarTech

Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
The Australian

| The Australian

The Australian describes how NAB utilizes Pega's AI tools to increase customer engagement by 40 percent.
In AI Today

| In AI Today

Pega's Jonathan Tanner discusses the rise of financial crime, the pressure financial institutions are currently under, and the role AI and automation can play in increasing efficiencies, such as...
Customer First

| Customer First

Pega’s 1-1 CE predictions explain how AI will help advance CX in 2024, and growth to trust AI will help to unlock more efficient processes and personalized interactions.
Techzine

| Techzine

Pega's Matt Nolan and Tara DeZao explain what they mean by ‘model mechanics’ for real world AI implementations .
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