Media Coverage
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| Finextra
How Lenders Resolve UK Car Loans Scandal May be a Catalyst for AI Expansion in Key Operations
Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
| IT Finanzmagazin
Digitale Kreditprozesse sind kein Hexenwerk – Tipps von Pegasystems
Pega's Michael Baldauf explains why digital credit processes are not rocket science. The article also describes how a modern Case Management system with a rules engine and low-code capabilities could...
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Fintech Finance News
AI could transform your bank if you let it.
Pega's Marc Andrews is interviewed at Sibos 2023 and he shares his views on AI in the FS industry whilst getting his hair cut!
| Enterprise Times
Pegasystems accelerates financial services fraud investigations
Pega launches Financial Crime and Alerts Investigation Management Accelerator to better orchestrate and automate the intake, automation, and management of any investigation .
| IT FinanzMagazin
Smart Dispute soll Streitfälle mit Low-Code, KI und NLP automatisiert abwickeln
Pega's Steve Morgan shares his thoughts on how Pega Smart Dispute can help automate disputes by using low-code, AI and NLP
| Finextra
Sibos 2023 – Who’s Surprised Generative AI is on the Corporate Bankers’ Agenda?
Pega's Steve Morgan shares his thoughts on generative AI in corporate banking.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| The Banker
Harnessing low code to improve the customer experience
Pega’s Steve Morgan and Russ Thornton, CTO Shawbrook Bank discuss the benefits Pega’s low-code platform has brought.
| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| BAI
Moving from low-code hype to successful implementation
Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation.
| Small Business Trends
Marc Andrews of Pegasystems: Bank Automation Key to PPP Submissions
Pega’s Marc Andrews discussed Pega’s Small Business Lending Reference application and how Pega is helping banks
| IBS Intelligence
Pega launches app to speed COVID-19 lending to small businesses
Pega announces the Crisis Small Business Lending reference application to help banks speed processing of Covid-19 emergency loans
| FinTech InShorts
https://www.fintechinshorts.com/pega-launches-small-business-lending-reference-app/
Pega launches Crisis Small Business Lending reference app to help financial institutions manage emergency loan applications during the covid-19 crisis
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
| DMN