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| ittbusiness.at
Technische Schulden verschlechtern den Kundenservice – Umfrage belegt Rückschritte trotz technologischer Fortschritte
Covers the Pega/YouGov study, which demonstrates how technical debt is making customer service worse.
| IT-Matchmaker News
Modulare IT-Architektur überwindet die Silo-Falle
Pega's Florian Weber on how companies and public authorities face challenges in digitizing their processes due to media disruptions, siloed thinking, and duplicate efforts.
| Public Manager
Digitalisierung von Behörden: Auswege aus der Silo-Falle
Pega's Florian Weber on how governments and companies are still struggling with the end-to-end digitalisation of their processes, and how a modular layered architecture can help.
| Digital Nation
South East Water uplifts its digital transformation work
South East Water discusses its digital transformation project and implementation of Pega, as well as the results achieved, including saving up to 70 percent improvement in the amount of effort...
| The Times of India
Coding is still relevant IN THE AGE OF AI
Pega's Deepak Visweswaraiah shares his thoughts on the ongoing necessity of human expertise in software development, despite technological advancements, emphasizing its indispensable role in tasks...
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| IT Pro
What does a CTO do and what skills are required to succeed?
Pega's Don Schuerman explains the skills required for a CTO to succeed.
| Silicon
Meinung: Raus aus den Legacy-Systemen
Pega's Michael Baldauf explains how organizations can replace legacy systems.
| Storage Insider
Digitalisierung verändert die Rolle der IT-Teams radikal
Pega’s Future of IT research found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Journal du Net
Les services informatiques retrouvent leur attractivité
Pega's CTO Don Schuerman explain's how the IT department is reinventing itself after a difficult period.
| Express Computer
How IT departments are rediscovering their mojo
Pega's CTO Don Schuerman reflects on how the IT function has been thrust into the spotlight in a way it has never been before, and evolved as a more useful function to enterprises.
| Journal du Net
Repensez votre transformation numérique et libérez la valeur des systèmes existants
Pega's Romain Delalande highlights how digital transformation can unlock the value of existing systems.
| CIO
CIOs blaze new career pathways at the top
Pega's CTO Don Schuerman shares his thoughts on the changing role of the CIO.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| IT WIRE
NSW government digitises its paper-based bond process system with Pega
The NSW Government is using Pega to digitize its paper-based building bond management process system.
| IT-Daily
Digitalpolitik muss Chefsache werden
Pega's Frank Wischerhoff’s explain's why digitalization needs to be a priority in the public sector.
| AG Connect
Britse Royal Air Force en Royal Navy verbeteren recruitmentproces
The Royal Navy (RN) and the Royal Air Force (RAF) have chosen Pegasystems to develop a new joint low-code platform for recruiting candidates.
| Acteurs Publics
La Royal Air Force et la Royal Navy sélectionnent le logiciel low-code de Pega
The British Royal Navy and Royal Air Force select Pega software for their new recruitment platform.
| The Canberra Times
PostingConnect mobile app curbs uncertainty for relocating ADF families
The Australian Defence Department says it's ready to officially launch a new mobile app, built on Pega software, to streamline the process of personnel posting.
| Defence Connect
Accenture, Pegasystems launch tech tool for ADF
Accenture and Pegasystems have rolled out PostingConnect — a new tool built to simplify the relocation process by facilitating secure access to information and services, supporting task management...
| Which-50
The Key To Technology Implementation Is Accountability, Says Pega
Pega's Michael Evans suggests the key to technology implementation is accountability which comes in three forms: integration, innovation adoption, and governance.| Customer Think
CDPs Then & Now – The Customer ID (Identification & Data) Problem
Pega's Vince Jeffs walks through the evolution of Customer Data Platforms (CDPs)
| CUSTOMERFIRST!
PEGAWORLD INSPIRE IEDEREEN IS BLIJ
Pfizer, StepChange, and Belgian Telenet keynote at PegaWorld iNspire and explain how they improved performance, removed silos, and increased customer interaction.| Digitalisation World
Royal Air Force and Royal Navy select Pega’s low-code software
New end-to-end recruiting platform will provide better digital experience for 180,000 potential candidates annually and help significantly reduce recruitment cycles.
| Government Matters
Agency in Motion: Health and Human Service
Pega's Rosetta Carrington Lue joined the monthly TV show, Agency in Motion, to talk about how automation is helping the US Department of Health and Human Services.
| IT WIRE
Ex-military personnel offered tech training by WithYouWithMe and Pegasystems
Pega announces partnership with charity WithYouWithMe helping ex-military personnel get the skills needed to take up technology roles.| Airforce Technology
Pegasystems to develop joint low-code recruiting platform for RAF and RN
The new joint low-code recruiting platform will enhance experience for both the recruiters and the candidates.
| Hub Institute
Talkspirit : comment répondre aux enjeux du travail hybride?
According to a study by Pegasystems, the COVID-19 pandemic has prompted 74% of business leaders to accelerate their digital transformation plans.
| ZDNet
Welcome to the new Roaring 20s: A transformation tipping point
Pega's Jeff Nicholson shares his vision for digital transformation in the roaring 2020s.| Tech Circle