Media Coverage
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| Computer Weekly
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| Healthcare IT News
What 2023 holds for EHR optimization, SDOH, patient access, health equity and more
Pega's Susan Taylor walks readers through the issues and trends she eyes as most important in the year ahead and offers advice on how to tackle related challenges.
| Saúde Digital News
Pegasystems anuncia parceria com Google Cloud na área de Saúde
Pegasystems has signed a collaboration agreement with Google Cloud to improve healthcare experiences with better data insights and customer personalization.
| The Hindu Business Line
Pega collaborates with Google Cloud
Pega and Google Cloud will bring together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions.
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| CIO Magazine
DAK-Gesundheit optimiert das Kundenmarketing
DAK-Gesundheit explains how Pega Marketing is already improving customer loyalty and employee experiences
| Forbes France
Santé : La Personnalisation Pour Un Meilleur Service Client
Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences
| Healthcare Innovation
Patient Engagement Winner: Pegasystems
Pega’s Kelli Bravo and Chip Warburton comment on Pega’s recent Patient Engagement award
| Digital Health Age
Why healthcare relies on intelligent resource use and the right tech
Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology
| Authority Magazine
The Future of Healthcare: “We need to have ubiquitous preventative care” with Kelli Bravo, VP at Pegasystems
Pega’s Kelli Bravo shares her path to the healthcare industry and the direction she envisions the industry going
| Information Age
AI is saving telcos money but at the expense of customer service
Pega’s Mark Jackson explains that while artificial intelligence may be saving telecommunications providers money, the real cost is to the customer experience
| Funkschau
Letzten Endes zahlt der Kunde für die Investitionen
Pega’s Martin Carney considers the opportunities and impacts of 5G
| Forbes
The NHS: The Rise Of The Robotic Workforce
John Everhard discusses the need for the NHS to evolve with today’s technologies and patient expectations.
| Healthcare IT News
Patients want engagement with digital options, personal touch
Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| Destination CRM
Pegasystems Upgrades Healthcare Suite
Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.
| IoT in Health
IoT in Health Podcast S.1 Ep.7 Pegasystems
In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.
| SMAC Talk
AI and Analytics Must Kill Prehistoric Marketing with Steve Rudolph
In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.
| SearchHealthIT
CRM in healthcare: A look inside its muddle world
Pega's Susan Taylor explains why healthcare needs to create better customer experiences.
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| ITBrief
Marketing campaigns get smart: New solution combines AI & consulting services
Telecommunications solution from Pega and Accenture combines AI and consulting services.
| Outlook
Pegasystems, Accenture team to offer CSPs
Pega and Accenture launch solution to advance marketing strategies for telco providers.
| RCR Wireless
Customer Experience and profitability are no longer a zero-sum game
Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
| Document Wereld