Media Coverage
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| Insurance Edge
Predictions 2025: Pegasystems Sees a Less Bumpy Ride on Premiums
Pega insurance expert Manoj Pant's 2025 insurance trends covering AI and the impact of inflation on the industry.
| IT Finanzmagazin
Versicherung neu gedacht – dieses Potenzial hat generative KI
Pega's Elischa Göttmann’s thought leadership piece about how insurance companies can take advantage of gen AI.
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| Insurance Innovation Reporter
Enhancing Customer Satisfaction and Reducing Operations Costs with Generative AI
Pega's Manoj Pant writes about how generative AI can transform the insurance industry in this article in Insurance Innovation Reporter.
| Only Strategic
AI-Editor's highlight extracts from Insurance Newslink articles in the last 3 months
Pega's Manoj Pant discusses how AI has transformed the insurance sector and what the future holds.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| CustomerFirst!
HYPERPERSONALISATIE EN DE TOEKOMST VAN VERZEKERAARS
Pega's Peter van der Putten explains why insurance companies need hyper-personalization .
| The Agile Brand
AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Shelia Anderson, US Chief Information Officer at Aflac, sits down with host Greg Kihlstrom at PegaWorld iNspire to discuss the meaningful use of AI in the customer experience, and doing it at scale...
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.
| Insurance Edge
Data Handling: Pegasystems Teams Up With QBE EO
QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
| IT Social
En adoptant la RPA, QBE Europe libère près de 50 000 heures-homme par an
By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
| AI Journal
Pega Helps QBE Free Nearly 50,000 hours of Employees’ Time Annually with RPA
Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
| Insurance Edge
New Study Finds Customer Experience MUST Improve
Pega's Tony Tarquini is quoted in Insurance Edge, as they look at the results of the latest Pega research on customer experience and real-time decisioning.
| Digital Insurance
How AI will improve CX in insurance
Pega’s Tom Harrington discusses AI and its power to improve customer experiences in the insurance industry
| AM Best TV
40-Hour Apps, Low Code, Hackathons Help Speed Insurtech Innovation
Pega’s Tom Harrington discusses low code’s promising future in the insurance industry at InsureTech Connect
| Insurance Edge
Pegasystems Reaction to FCA Partnership With Turing Institute, on AI FinTech
Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias
| Tech Target
Consider these 12 RPA software vendors for deploymentunum
Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA
| Insurance Business UK
Insurance director: "Move the agenda away from being 100% about price"
Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes
| Insurance Innovation Reporter
Unum Group Streamlines Back-Office Processes with Pega
Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega
| Claims Magazine
Customer engagement: Breaking with convention
Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| CIO
5 reasons RPA deployments fail
Pega client Unum explains how to deploy RPA successfully.
| CIO
8 keys to a successful RPA implementation
Hear how Pega client Unum is successfully implementing RPA.
| Insurance Innovation Reporter