Media Coverage
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| Computer Weekly
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| CustomerFirst!
HYPERPERSONALISATIE EN DE TOEKOMST VAN VERZEKERAARS
Pega's Peter van der Putten explains why insurance companies need hyper-personalization .
| IT Finanz Magazin
Warum Versicherer echte Personalisierung brauchen – fünf Gründe
Pega's Elischa Göttmann explains why insurers need real hyper-personalization.
| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.
| Insurance Edge
Data Handling: Pegasystems Teams Up With QBE EO
QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
| IT Social
En adoptant la RPA, QBE Europe libère près de 50 000 heures-homme par an
By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
| AI Journal
Pega Helps QBE Free Nearly 50,000 hours of Employees’ Time Annually with RPA
Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
| L'agefi
Pour approfondir les liens avec vos assures, apprenez a les conaitre
Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds
| Tech Target
Consider these 12 RPA software vendors for deploymentunum
Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA
| Insurance Business UK
Insurance director: "Move the agenda away from being 100% about price"
Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes
| Insurance Innovation Reporter
Unum Group Streamlines Back-Office Processes with Pega
Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega
| Healthcare IT News
Patients want engagement with digital options, personal touch
Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| Relation Client Mag
Relation client : les Français continuent de privilégier le contact humain
Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.
| Insurance Innovation Reporter
From Price to Loyalty: Shifting Insurance Customer Perceptions
Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.
| CIO
5 reasons RPA deployments fail
Pega client Unum explains how to deploy RPA successfully.
| CIO
8 keys to a successful RPA implementation
Hear how Pega client Unum is successfully implementing RPA.
| Insurance Post
Analysis: Why Amazon is ready to eat your lunch
Pega's Tony Tarquini explains how retailers like Amazon are ready to change the insurance industry
| Insurance Innovation Reporter