Media Coverage
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| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| ITSocial
Les entreprises doivent surmonter la dette technique et adopter l’IA
Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
| people matters
Engineer’s Day 2024: Imperative skills for engineers in the age of AI
Celebrating National Engineers Day in India, Pega's Smriti Mathur discusses how engineers need to be lifelong learners in the constantly evolving technological landscape.
| Techzine
Pega en AWS bieden Europese klanten meer controle over hun data
Pega’s collaboration with AWS and the launch of Pega EU Service Boundary. Explains how, by integrating Pega’s advanced cloud capabilities with the AWS European Sovereign Cloud, customers will gain...
| CustomerFirst
Meer controle over opslag en verwerking data en datatoegang
Covers the Pega EU Service Boundary announcement. Pega's Frank Guerrera explains that it’s imperative to ensure data can be processed, accessed and managed securely in the cloud, helping to ensure...
| Chief Executive
Tech-Savvy CFOs Reveal How To Spend Wisely
Pega's CFO Ken Stillwell responds on how he sees his role as the steward of business application management and spending.
| IT WELT.at
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Uwe Specht on how low code can help organizations find the right strategy.
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Rocking Robots
Pegasystems lanceert GenAI Knowledge Buddy
Pega's Knowledge Buddy integrates with internal systems and digital channels for various use cases, helping organizations utilize their knowledge.
| CX Today
Meet Buddy. Pega’s New Generative AI Assistant
Pegasystems has announced a generative AI-powered assistant: the Pega GenAI Knowledge Buddy.
| Customer First
PEGA EXPANDS MULTI-CLOUD FLEXIBILITY
Pega’s announcement of the extension of its partnerships with Google Cloud and Amazon Web Services to expand its cloud flexibility.
| Computer Weekly
CWDN series: Dev-eXperience – Pegasystems: I develop, therefore I am
Pega's Peter van der Putten shares how businesses can provide a better developer experience.
| Forbes
Piloter la main-d’œuvre de demain, dès aujourd’hui
Pega's Founder and CEO Alan Trefler shares his views on the future of the workplace, hybrid work, and how companies are using technology to support this move.
| Computer Weekly
Sizing up Australia’s vibrant cloud market
Pega Cloud is identified as a multi-source SaaS available across public and private clouds.
| Fortune Education
Ready for a career change? How an MBA degree could help
Pega's Chief People Officer Adriana Bokel Herde advocates the value of pursuing an online MBA for those looking to take the next step in their career.
| The Economic Times
Pega India appoints Smriti Mathur as Senior Director and Head of People
Pega India appoints Smriti Mathur as Senior Director and Head of People.
| Tech Target
Consider these 12 RPA software vendors for deployment
Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks
| ITBusinessEdge
Pega CRM vs Salesforce: 2019 Comparison
Pega named as the best solution for overall digital business transformation
| Forbes
L’Empathie, Qualité Incontournable Des Leaders De L’Industrie Technologique
Alan Trefler discusses the significance of empathy in technology industry leaders
| CNBC
Jim Cramer chats with Pegasystems CEO Alan Trefler about the company's growth
Learn how Pega has adapted to industry change and why Cramer says the company is "scorching it."
| SourceForge
Q&A with Pegasystems: on the No-Code/Low-Code Movement and Its Value to Application Development Teams
Learn from Sid Misra how Pega is paving the way for no-code/low-code development.
| TechRepublic
Employees switch apps more than 1,100 times a day, decreasing productivity
A recent Pega report offers data on what's hindering employees from achieving full productivity.
| Destination CRM
Cloud Contact Centers Are More Than Hype
Pega's Mike Asebrook discusses the benefits of cloud CRM for contact centers.
| Forbes
The Future Of Work : Pourquoi La Collaboration Homme/Machines Est-Elle Primordiale ?
Georges Anidjar discusses the opportunities intelligent machines provide to the next workforce.
| DMN
One on One: Rethinking CRM as Customer Engagement with Tom Libretto
In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018.
| DMN
Pega Diary: We're selling change
Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry.
| Forbes
On CRM: Pega now works on Google's Cloud platform because why choose sides?
Pega partners with Google Cloud Platform to offer cloud choice to clients.
| Which-50
Digital hype can obscure the use case. Tech sector needs to get real, says Pegasystems CEO
At PegaWorld, Alan Trefler discusses connecting customer engagement with operational excellence.
| Digital Terminal
Pegasystems partners with Google Cloud to enable clients to deploy Pegas solutions on GCP
Pega announces partnership to enable clients to deploy solutions on Google Cloud Platform.
| DMN