Media Coverage
Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.
| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| ITSocial
Les entreprises doivent surmonter la dette technique et adopter l’IA
Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
| people matters
Engineer’s Day 2024: Imperative skills for engineers in the age of AI
Celebrating National Engineers Day in India, Pega's Smriti Mathur discusses how engineers need to be lifelong learners in the constantly evolving technological landscape.
| Chief Executive
Tech-Savvy CFOs Reveal How To Spend Wisely
Pega's CFO Ken Stillwell responds on how he sees his role as the steward of business application management and spending.
| CX Dive
How Pegasystems overhauled customer support using its generative AI tool
CX Dive does an in-depth look at how Pega uses its own Pega GenAI Knowledge Buddy to realize a 65% reduction in support tickets.
| destinationCRM
Pega Is iNspired by Generative AI
destinationCRM gives an overview of all the generative AI news and keynotes from PegaWorld iNspire, including new features in Pega GenAI Blueprint and the new Pega GenAI Socrates AI tutor.
| TechTarget
Pegasystems' Blueprint enables automation with no code
TechTarget examines the news coming from PegaWorld iNspire such as Pega GenAI Bluepring, of which analyst Predrag Jakovljevic says, "Blueprint is making actual innovation happen by helping orgs...
| IT WELT.at
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Uwe Specht on how low code can help organizations find the right strategy.
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Rocking Robots
Pegasystems lanceert GenAI Knowledge Buddy
Pega's Knowledge Buddy integrates with internal systems and digital channels for various use cases, helping organizations utilize their knowledge.
| CX Today
Meet Buddy. Pega’s New Generative AI Assistant
Pegasystems has announced a generative AI-powered assistant: the Pega GenAI Knowledge Buddy.
| US News & World Reports
US News & World Report: Best Business Process Management Software 2024
US News & World Reports judged Pega Platform "Best Overall" Business Process Management solution in a review of available BPM solutions.
| Computer Weekly
CWDN series: Dev-eXperience – Pegasystems: I develop, therefore I am
Pega's Peter van der Putten shares how businesses can provide a better developer experience.
| Futurum Research
AI and Automation: Key Pieces of the Customer Experience Puzzle
Industry analyst Dan Newman interviews Pega CTO Don Schuerman on how AI and automation are key pieces of the customer experience puzzle.
| Futurum
What's Ahead for Intelligent Automation
Pega's Jeanette Barlow gives her opinion on the future of artificial intelligence and intelligent automation.
| AiThority
Predictions Series 2022: Everything You Want to Know about AI Ethics
Pega's Vince Jeffs shares his thoughts on how AI ethics and ethical applications will influence business operations in 2022.
| Forbes
Piloter la main-d’œuvre de demain, dès aujourd’hui
Pega's Founder and CEO Alan Trefler shares his views on the future of the workplace, hybrid work, and how companies are using technology to support this move.
| DevOps Digest
Ushering in the Next Era of Digital Transformation with Low Code
Pega's Anthony Abdulla gives his top tips for low-code success.
| Funkschau
Nicht nach zu niedrig hängenden Früchten greifen
Pega's Florian Weber shares his opinion on digital workplace automation.
| Trend Report
Mit intelligenter Automatisierung aus der Komplexitätsfalle
Pega's Harald Esch explains how companies could avoid complexity traps by using intelligent automation.
| Business Daily Media
Hyperautomation’s role in an unpredictable world
Pega's Michael Evans explains how businesses can use new technology like hyperautomation to keep up with customer expectations in an increasingly unpredictable world.
| TW
Lowcode versnelt digitale transformatie
Create effective software without programming knowledge, Pega's low-code accelerates digital transformation.
| Tech Circle
How stakeholder engagement can help provide intelligent automation success
Pega's Eric Musser explains what makes for a successful intelligent automation deployment.
| IT Finanz Magazin
Intelligente Automatisierung braucht Führungskräfte und Fachabteilungen
Pega research finds that if companies want to successfully carry out intelligent automation projects, they have to closely involve managers and specialist departments.
| Fortune Education
Ready for a career change? How an MBA degree could help
Pega's Chief People Officer Adriana Bokel Herde advocates the value of pursuing an online MBA for those looking to take the next step in their career.
| Forbes
Life Inside The Self-Optimizing AI Automated Company
Forbes produced a great article exploring Pega Process AI and its potential benefits.
| The Economic Times
Pega India appoints Smriti Mathur as Senior Director and Head of People
Pega India appoints Smriti Mathur as Senior Director and Head of People.
| Techzine
Pegasystems biedt AI voor realtime analyse streaming data
Techzine covered the announcement of Pega Process AI, a new set of Pega Platform capabilities to help organizations optimize their business and customer operations in real-time.
| Destination CRM
Pegasystems Launches Process AI
Destination CRM report on the newly launched Pega Process AI, a new set of Pega Platform capabilities that help organizations optimize their business and customer operations in real-time.
| AG Connect